Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 21, 2016 at 9:20 pm #663610
    omnisara

    Hi there,

    When I first installed the Enfold theme, I followed the documentation instructions and activated the Custom CSS Class field in all ALB Elements here. This worked great.

    This week, I deleted some plugins that I was no longer using and did a fresh install of the Enfold child theme to tidy up. I am not super tech savvy, and simply did this through the WordPress dashboard (deleting the enfold child theme and reinstalling it there). Everything appeared to be working great and better than before, until I went to make some changes and noticed my custom css field is missing.

    This line still appears in the functions.php file of the child theme:
    add_theme_support('avia_template_builder_custom_css');
    It doesn’t appear to be commented out, and I don’t know what else would cause it not to be working.

    Any troubleshooting suggestions or ideas on how I could fix this? I’ve been through the forums here, and thus far none of the solutions has worked for me.

    July 22, 2016 at 1:27 pm #663856
    Rikard

    Hi omnisara,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 22, 2016 at 3:35 pm #663932
    omnisara

    Hi Rikard,

    I have sent credentials in a private content reply. Please let me know if it didn’t make it through and if you need anything else.

    July 23, 2016 at 1:30 pm #664191
    Rikard

    Hi,

    I can’t see any login details unfortunately, could you try sending them again please?

    Thanks,
    Rikard

    July 24, 2016 at 6:10 am #664279
    aecomunicacion

    Hello,

    I would like to know where exactly i need to add the code, i´m refering in wich line of the functions.php file.

    Thanks,

    July 26, 2016 at 12:09 pm #665253
    Rikard

    Hi @aecomunicacion,

    Please try adding it to the very bottom of your functions.php file.

    Regards,
    Rikard

    August 17, 2016 at 5:58 pm #673822
    omnisara

    HI Rikard,

    Please excuse my delay in replying. A number of issues came up that required more urgent attention.

    I am happy to report that the Custom CSS Class field has now returned after the most recent enfold update. Not sure why or how it went away or came back, but everything appears to be working with it now.

    Since the update, however, my wordpress admin bar is missing from the top of the page when logged in and viewing my site (only when enfold is the active theme, have tried disabling all plugins). I will create a new ticket for that separate issue if I can’t get it worked out by the end of the day (unless you’ve got a quick idea or two).

    Thank you very much for your time. Feel free to close this topic out.

    August 19, 2016 at 5:31 am #674479
    Rikard

    Hi,

    Ok, thanks for the feedback, glad you got it initial problem solved. We’ll help you out in your other thread.

    Regards,
    Rikard

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