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  • #1443719

    Hi – I’m trying to change font color on my homepage in one text block and it isn’t taking.

    I’ve tried clearing my cache on both the server side and browser.

    #1443812

    Hey tsays,

    Thank you for the inquiry.

    You may need to temporarily disable the Enfold > Performance > File Compression settings and make sure to purge the cache in order to ensure that the changes take effect before checking the page. If the issue persists, please provide the site URL in the private field.

    Best regards,
    Ismael

    #1443922

    Hi Ismael – I followed your below I have included the URL of the homepage where this is presenting the largest concern – although it is not only on this page where this error is occurring.

    #1444021

    Hi,

    Thank you for the info.

    We noticed that the Autoptimize plugin is enabled. Have you tried disabling this plugin temporarily or toggling the compression after making changes to the site? We’ll check the site again once the password for the account is available.

    Best regards,
    Ismael

    #1444114

    HI Ismael – thank you for getting back to me. I have disabled the Autoptimize plug-in and that didn’t seem to work. But I have left it disabled.

    #1444150

    Hi,

    Thanks for the update. We don’t have common access to that email account, please post the login details in private here in this thread, so that it’s available to all moderators. Also please let us know which text you are having problems with.

    Best regards,
    Rikard

    #1444777

    Resending password reset

    #1444787

    Hi,

    Thanks for that, but we still don’t have common access to that email account. Please set the login details yourself, then post them here in private in this thread. Otherwise we cannot access them.

    Best regards,
    Rikard

    #1444789

    please see private content

    #1444860

    Hi,

    Thank you for the info.

    We temporarily disabled the Enfold > Performance > File Compression settings. The changes made in General Styling are now displaying correctly. Please make sure to purge the cache before checking the page.

    Best regards,
    Ismael

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