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  • #441572

    Hi there

    I’ve installed a plugin on the site which works fine except there’s some custom scrolling going on. I’ve been in touch with the plugin developer and they say it’s to do with the theme? Could you recommend a fix?

    Thanks
    Richard

    #441894

    Hi raslade!

    Not sure I understand what you mean with select a few items? Do you mean clicking on the team members?

    Best regards,
    Rikard

    #441932

    Hi Rikard, sorry yes – clicking a few items and you’ll see the page keeps moving down.

    Richard

    #442456

    Hi!

    I wanted to check your website but i get “502 Bad Gateway. The server returned an invalid or incomplete response.” error. Can you please check the link once again?

    Regards,
    Yigit

    #442460

    Hiya, should be Ok now. Please try again.

    Richard

    #442905

    Hi!

    Ah ok, I see what you mean. On my end it goes both up and down depending on the content being displayed in the popup? How would you like it to work instead?

    Best regards,
    Rikard

    #442909

    Hi Rikard

    Thanks for taking a look. ideally i’d like no movement at all – the plugin DV Team will place the popup in the centre so by removing any auto scroll should work.

    Thank
    Richard

    #443529

    Hey!

    I’m not sure the theme is the problem though, what exactly did the plugin authors say was happening?

    Best regards,
    Rikard

    #443585

    Hi Rikard, this is what he said:

    It is related to your theme. There is a custom auto scroll plugin on your website (because of the one page website structure). So I don’t have any idea about how it is working. You can contact your theme’s author. There may be an option to turn it off.

    Thanks

    #444656

    Hey!

    You can go to Enfold theme options and uncheck “Lightbox Modal Window” to disable integrated lightbox and add any lightbox plugin you would like in Plugins > Add New.
    You can also try adding following code to Quick CSS in Enfold theme options under General Styling tab

    .dv-panel-inner {
      min-height: 763px;
    }

    Best regards,
    Yigit

    #444895

    Hi Yigit

    Thanks for the suggestions, unfortunately disabling the modal or custom code didn’t work. I’ll have a look at disabling the javascript one by one to see which is doing it.

    Thanks
    Richard

    #445501

    Hi Richard!

    Did you have any luck with sorting this issue out? Please let us know if you are still having problems.

    Best regards,
    Rikard

    #445770

    Hi Rikard, still no luck. I’ve tried disabling JS one by one and still can’t find what’s causing the scroll.

    #447555

    Hey!

    Try commenting / removing this lines in js/avia.js:

    		if($.fn.avia_smoothscroll)
    		$('a[href*=#]', container).avia_smoothscroll(container);
    

    Regards,
    Josue

    #449740

    Hi Josue

    I think i’ve found the problem and fixed now.

    Thanks for your help.

Viewing 15 posts - 1 through 15 (of 15 total)
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