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  • #379545

    Hello,

    I’m running the Enfold-theme and have just installed the WPSSO plugin. As soon as I activate the plugin, the colors and column spacing on the frontend website change.

    I’ve contacted the plugin developer and they say the following: “WPSSO does not include any CSS on the front-end, only on the admin back-end for its settings pages. What you’re seeing is probably an incorrectly coded filter by your theme author. Try turning off the use of Content Filters as suggested here: http://surniaulula.com/codex/plugins/wpsso/installation/debugging-and-problem-solving/”

    Turning off the Content Filters in the plugin indeed solved the problem. (but I need the Content Filters in the plugin to be turned on)

    Can you please advice on how to solve this?

    Many thanks,
    Jeroen

    #379866

    Hey LoyaltySolar!

    did you already try to deactivate all other plugins?

    Best regards,
    Andy

    #380711

    Hi Andy,

    Yes I did, but that didn’t help. So the problem is connected to the theme and interaction with the WPSSO-plugin.

    Can you help solve this? (or optionally point me to another plugin that has the same breadth of functionality; I’m already running Yoast)

    Thnx,
    Jeroen

    #381341

    Hey!

    I am sorry that you experience this incompatibility with WPSSO plugin. We can’t give support for any 3rd party plugin, because there are just too many of them. I personally have no experience with such a plugin, but you could try to have a look at this page: http://smallbiztrends.com/2014/03/social-media-plugins-for-wordpress.html

    Regards,
    Andy

    #383222

    Hi Andy,

    I understand, but could you check and confirm it is not “an incorrectly coded filter” in the theme, as the plugin developer suggests?

    Thnx,
    Jeroen

    #384168

    Hi!

    please refer to this list of plugins:
    https://kriesi.at/support/topic/recommended-plugins-last-update-04-09-2013/

    Best regards,
    Andy

    #468437

    Hi LoyaltySolar
    I am jumping into this discussion to see if you experienced the same problem i am now having

    I am having an intermittent problem with my pages displaying weirdly in Chrome where enfold theme content elements display as as greyed out see screen shot
    https://nimbus.everhelper.me/client/notes/share/242502/CAKhKiR69v6ZPEzrKoqJ9DJDx5SCyywx
    this is a screen shot of this page http://catalystmdc.com/digital-strategy-and-planning/ you may not see the problem as it is an intermittent problem

    IS THIS SIMILAR TO YOUR PROBLEM?

    i have been through trouble shooting with support on another thread and having excluded other possible cause and are now looking into if it is caused by a plugin, one of the plugins that might be causing the problem is WPSSO so just wanted to see if we are having similar problems

    Many Thanks in advance for any light you can shine on my problem. Bill

    #468694

    Hey!

    As Andy pointed out our support for third party plugins is limited, but please send us a temporary admin login and we’ll have closer look and try to figure out if this is something which can be solved easily.

    Cheers!
    Rikard

    #469132

    Hi Bill (cataystmdc),

    My problem seems to be different. It doesn’t ‘grey out’ (part of the) page. It just removes the spacing around certain page elements and changes some of the colors (font and background).

    Good luck though.

    Kind regards,
    Jeroen

    #469802

    @LoyaltySolar!
    Would be best for us if you open a new ticket for your issue. You can include a link showing what’s going on and maybe even admin access, so we can take a closer look.

    Cheers!
    Andy

    #469852

    Hi Andy,

    Ok, how do I open a new ticket?

    Thnx,
    Jeroen

    #469982

    Loyalty Solar i think andy is suggesting that I open a new ticket, to resolve my greyed out problem

    Andy i already did this https://kriesi.at/support/topic/enfold-avia-layout-builder-content-elements-on-page-showing-as-greyed-out/
    thanks Bill

    #470739

    thanks @catalystmdc for staying with your own ticket.


    @LoyaltySolar

    Did you contact plugin’s author and got any support for the issue with WPSSO plugin?

    Cheers!
    Andy

    #472537

    Hi Andy,

    I did contact them, but that didn’t help much (see their reply: first entry in this thread).

    Regards,
    Jeroen

    #473127

    Hey!

    we can’t provide support for all the 3rd party programs out there. When the plugin’s author’s solution does not work for you, then you might need to search another plugin for the functions you need.

    Cheers!
    Andy

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