Viewing 7 posts - 1 through 7 (of 7 total)
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  • #664300

    Hi,
    i build a menu for the gallery categories at my site.
    something went wrong on mobile- the menu css padding/margin are not loading on the first time- only when im pressing F5 to refresh.
    I attached a link for you to see – please have a look on mobile.

    thanks.

    #664411

    Hey BenYehuda,

    The site is currently down for me I have asked other team members to check the issue. In the meantime please follow the below steps to check if a plugin conflict may be the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    #664415

    Hey!

    I have loaded the web site and the CSS seems to be working properly.
    Can you please clear your cache and try again?
    There seems no issue at all for us.

    Best regards,
    Basilis

    #664491

    Hi,

    I did all those things- nothing helps.
    i tried turning off all the plugins and still the menu is broken- also all my plugins and theme are up to date.
    can you do another check?
    Im talking about the gallery page and the blue menu above- only in mobile mode (when entering query under 760px).
    notice Im not talking about the main menu!

    try navigate between the pages on the blue menu and have a look again- i attached a screenshot:

    the left side is displayed on first load (all over the gallery pages) and the right side is after im pressing F5…
    screenshot

    #665576

    Hi,

    I’m sorry but we can’t see the site correctly. It’s not loading. Do you have any kind of security block in your server?

    Best regards,
    Ismael

    #665642

    Hi,
    i found that i have i block-
    please send me your ip address and i will give you the access.

    #666470

    Hi,

    I’m sorry but we don’t hand in that kind of information here. Please disable any security blocks temporarily so that we can freely access the site.

    Best regards,
    Ismael

Viewing 7 posts - 1 through 7 (of 7 total)
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