Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 21, 2021 at 11:06 am #1333623
    emandu

    After I had finished the web and it was released, I had purchased a licence yesterday and deposited the token. No error message. It ran flawlessly. Today I look in and find that there is a problem with the token and that some CSS files must no longer be there or must be damaged, because hardly anything looks as it should. Reinstalling the theme did not bring any change.
    Access data in “private

    December 21, 2021 at 2:42 pm #1333650
    Rikard

    Hey emandu,

    I can’t see anything obviously wrong with front end of your site, could you point out the problems in screenshots please?

    Token; please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    December 21, 2021 at 3:04 pm #1333657
    emandu

    For example, the section “fachbgebiete” has a background image and a blue layer above it. I don’t see this in any browser, only on the iPhone in the mobile version. The H1 is displayed in capital letters, but this is defined differently in Advance’s styling. The main navigation should appear in capital letters, but it does not. The cookie consent hangs at the bottom of the page, colours in the footer are wrong and much more.
    I am attaching a Loom link in private.

    Regards,
    Jens

    December 22, 2021 at 4:07 am #1333708
    Rikard

    Hi,

    Thanks for the video. Theme options not applying; you had some invalid and open CSS in Quick CSS, I fixed that for you. Everything seems to be working when I deactivate the WP-Optimize plugin, but the problems return when I activate it back. Could you try clearing the cache from the plugin in question please? If it still doesn’t work after that, then please try reaching out to their support for further help.

    Best regards,
    Rikard

    December 22, 2021 at 2:16 pm #1333763
    emandu

    Hi Rikard,
    Thank you very much. We use WP-Optimize on many websites and this problem has not occurred yet. Nevertheless, there does indeed seem to be a connection. Until that is clarified, I will definitely use the compression of Enfold and switch off the plugin. Thanks again for the excellent support.
    Regards, Jens

    December 23, 2021 at 5:31 am #1333811
    Rikard

    Hi Jens,

    Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    December 23, 2021 at 12:24 pm #1333840
    emandu

    Yes, topic can be closed. Thank you!

    December 23, 2021 at 12:25 pm #1333842
    Mike

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 8 posts - 1 through 8 (of 8 total)
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