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  • #1400600

    Hi – a couple of problems that may be related. Enfold 5.4.1. WordPress 6.1.1, PHP 8.1.8.

    1. Under ‘Enfold-Theme Options’, the ‘Save All Options’ under Enfold doesn’t work – I’m unable to click either one (neither the top nor bottom)…I click and nothing happens. I’ve tried multiple browsers and devices.
    2. Additionally, under ‘Enfold-Theme Options’ I get “Notice: Your blog is currently disabled. You can enable it here” however, my blog is not disabled.
    3. Finally, under ‘Enfold-Theme Options’ all of the options are being shown (nothing is collapsed) and they are in text format (they used to be graphical).

    NOW FIXED
    4. CSS problem – backgrounds on homepage not showing. (FIXED – copy the file into this folder: /wp-content/uploads/dynamic_avia/avia_posts_css/post-2146.css)
    5. ahrefs showing this error: “404 file not found” for link (FIXED – same as #4)

    • This topic was modified 1 year, 7 months ago by enfold-nick.
    • This topic was modified 1 year, 7 months ago by enfold-nick.
    • This topic was modified 1 year, 7 months ago by enfold-nick.
    #1400601

    dup

    • This reply was modified 1 year, 7 months ago by enfold-nick.
    #1400844

    Hi,
    Thanks for your patience, your Enfold-Theme Options sound like a javascript error but it is not showing on the frontend, please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    #1400973
    This reply has been marked as private.
    #1400976

    Hi,
    Thanks, I see this error: Refused to execute script from ‘‘ because its MIME type (‘text/html’) is not executable, and strict MIME type checking is enabled.
    This is causing #1 & #3
    When did this begin, after updating to PHP v8.1.8, or adding a plugin?
    I have not seen this before but I don’t believe Enfold can cause this, I recommend starting by disabling all of your plugins, I’m thinking strict MIME type checking might be a setting in Wordfence, but it could be a different one.
    My research seems to point to a server setting or .htaccess, but it’s vague, try asking your webhost if strict MIME type checking can be disabled

    Best regards,
    Mike

    #1400983
    This reply has been marked as private.
    #1400985

    Hi,
    Thanks for the feedback, I still see the same error and I can’t think of anything else than a server setting, was the theme panel like this when you first installed Enfold?
    Please let us know what Kinsta finds.

    Best regards,
    Mike

    #1400986
    This reply has been marked as private.
    #1400987
    This reply has been marked as private.
    #1400988
    This reply has been marked as private.
    #1400989

    Hi,
    Can you try this solution, you will need to make the change via FTP, I see your host has installed a Drop-in plugin advanced-cache.php and a Must-use plugin Kinsta Must-use Plugins only they can disable these.

    Best regards,
    Mike

    #1401052
    This reply has been marked as private.
    #1401061
    This reply has been marked as private.
    #1401063

    Hi,
    It was just your domain, 11 times. You can see it in the browser console when you go to the theme options page.
    This is how the theme option is supposed to look:
    Enfold_Support_625.jpeg

    Best regards,
    Mike

    #1401071
    This reply has been marked as private.
    #1401087

    Hi,
    That doesn’t make sense since we can not reproduce the error and we have not seen the error elsewhere, but the thread you found earlier that pointed to a caching conflict makes sense when you consiter that your host adds two must-use / drop-in plugins on your site.
    advanced-cache.php
    Kinsta Must-use Plugins

    Perhaps if they disable these it would correct, please ask them to disable and leave disabled if this doesn’t help I will ask the rest of the team to check, but I know this will also be one of the first things they point to.

    Best regards,
    Mike

    #1401089
    This reply has been marked as private.
    #1401094

    Hi,
    You can export your theme setting file from the theme options panel, search the page for Export Theme Settings File I just tested and it worked.
    You can also export your Export Layout Builder Templates you have 5 and this also worked.
    Then export your WordPress content at WordPress ▸ Tools ▸ Export ▸ All content
    When you import your WordPress content to the new site check the box to download the media and your images will also be imported.

    Best regards,
    Mike

    #1401195
    This reply has been marked as private.
    #1401240

    Hi,
    I believe that this is related to your Managed Hosting, perhaps something with the Kinsta Cache, I know you said they can not disable this. I was able to import your site to a new install on my simple un-managed host with no trouble, login details below.
    Can Kinsta offer you an un-managed account for you to test with?

    Best regards,
    Mike

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