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Viewing 14 posts - 1 through 14 (of 14 total)
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  • April 24, 2018 at 2:37 pm #945950
    DaraEmerson

    I cannot find the area where the css code we added to this clients website is. It seems things have changes. Also in widgetss there are places we can no longer change things. hmmmmm.

    thanks

    April 24, 2018 at 2:40 pm #945951
    Yigit

    Hey,

    Could you please post WP admin logins here privately so we can look into it? :)

    Cheers!
    Yigit

    April 24, 2018 at 2:45 pm #945953
    DaraEmerson
    This reply has been marked as private.
    April 25, 2018 at 7:09 pm #946782
    Vinay

    Hi,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Vinay

    April 26, 2018 at 9:30 am #947137
    DaraEmerson
    This reply has been marked as private.
    April 26, 2018 at 4:59 pm #947354
    DaraEmerson

    Is it working now? the login data that is?

    April 27, 2018 at 12:07 pm #947895
    DaraEmerson
    This reply has been marked as private.
    April 27, 2018 at 2:11 pm #947954
    Rikard

    Hi,

    Sorry but the .htaccess details are not working, please verify that they are working before sending them. If you are looking for CSS within the theme then you can look under Enfold->General Styling or in one of the CSS files within the theme under Appearance->Editor.

    Best regards,
    Rikard

    April 27, 2018 at 3:56 pm #948007
    DaraEmerson

    I will send again
    I have an entire CSS sheet which has disappeared. Also the JAVA is not there anymore to edit

    April 27, 2018 at 4:48 pm #948028
    DaraEmerson
    This reply has been marked as private.
    April 30, 2018 at 9:16 am #948880
    Victoria

    Hi DaraEmerson,

    What do you mean by “JAVA is not there anymore to edit”

    The Quick css box is still there and there is code in it. Looks like Appearance > Editor is disabled. Can you please enable it?

    Best regards,
    Victoria

    April 30, 2018 at 4:57 pm #949119
    DaraEmerson

    Thanks, YES! The editor is no longer visible. how to enable editor again? thanks

    • This reply was modified 6 years, 6 months ago by DaraEmerson.
    April 30, 2018 at 5:06 pm #949123
    DaraEmerson

    How to re-enable the editor under APPEARANCE????
    I can also see the quick CSS, I need the editor.
    I never disabled it. It happened without any action on my part.
    Thanks for your help!
    : )

    I did this (see below) but it is still not visible. (Yes even after emptying the cache)

    Turn on Custom CSS Class field for all ALB Elements

    • This reply was modified 6 years, 6 months ago by DaraEmerson.
    May 2, 2018 at 6:25 am #949825
    Rikard

    Hi,

    File editing is active by default in WordPress, so someone has to have turned it off on your site. It might be your hosting provider which does that? If you want to try to turn it on again then you can try this in your wp-config.php file:

    define( 'DISALLOW_FILE_EDIT', false );

    http://www.wpbeginner.com/wp-tutorials/how-to-disable-theme-and-plugin-editors-from-wordpress-admin-panel/

    Best regards,
    Rikard

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