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  • #945950

    I cannot find the area where the css code we added to this clients website is. It seems things have changes. Also in widgetss there are places we can no longer change things. hmmmmm.

    thanks

    #945951

    Hey,

    Could you please post WP admin logins here privately so we can look into it? :)

    Cheers!
    Yigit

    #945953
    This reply has been marked as private.
    #946782

    Hi,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Vinay

    #947137
    This reply has been marked as private.
    #947354

    Is it working now? the login data that is?

    #947895
    This reply has been marked as private.
    #947954

    Hi,

    Sorry but the .htaccess details are not working, please verify that they are working before sending them. If you are looking for CSS within the theme then you can look under Enfold->General Styling or in one of the CSS files within the theme under Appearance->Editor.

    Best regards,
    Rikard

    #948007

    I will send again
    I have an entire CSS sheet which has disappeared. Also the JAVA is not there anymore to edit

    #948028
    This reply has been marked as private.
    #948880

    Hi DaraEmerson,

    What do you mean by “JAVA is not there anymore to edit”

    The Quick css box is still there and there is code in it. Looks like Appearance > Editor is disabled. Can you please enable it?

    Best regards,
    Victoria

    #949119

    Thanks, YES! The editor is no longer visible. how to enable editor again? thanks

    • This reply was modified 6 years, 7 months ago by DaraEmerson.
    #949123

    How to re-enable the editor under APPEARANCE????
    I can also see the quick CSS, I need the editor.
    I never disabled it. It happened without any action on my part.
    Thanks for your help!
    : )

    I did this (see below) but it is still not visible. (Yes even after emptying the cache)

    • This reply was modified 6 years, 7 months ago by DaraEmerson.
    #949825

    Hi,

    File editing is active by default in WordPress, so someone has to have turned it off on your site. It might be your hosting provider which does that? If you want to try to turn it on again then you can try this in your wp-config.php file:

    define( 'DISALLOW_FILE_EDIT', false );

    http://www.wpbeginner.com/wp-tutorials/how-to-disable-theme-and-plugin-editors-from-wordpress-admin-panel/

    Best regards,
    Rikard

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