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I have two installations of Enfold running the same version (2.4.5). However, it was brought to my attention that one site is encountering problems on iPads (both portrait and landscape orientation). I was able to reproduce the issue on multiple iPad 2s. I was not able to reproduce the issue on iPhones or desktops.
In trying to deduce the source of the problem, I tried copying and pasting the quick CSS from the functioning version to the non-functioning version without avail.
I also tried Yigit’s solution (https://kriesi.at/support/topic/mobile-menu-not-showing-on-ipad-2/), but it did not help
Any help would be much appreciated!
Functioning: http://www.snapcause.com/merchants
Non-Functioning: http://www.snapcause.comHi neubertj!
What is the actual issue that is being reported on the iPad and what version of iOS is the iPad 2 running as well.
Regards,
DevinCan you explain what it is the images are showing? Kriesi and I have both tested the theme on various iPads and have not gotten any critical issues.
The screenshots shot lots of different things which could be any number of issues with various sources so an explanation of what exactly the issue is will be needed to proceed.
For the /merchants site undo and remove whatever is minifying the html for the pages. As well as any caching plugins which may be running.
Disable any other plugins that are running afterwards as the “menu bugs” look like the css is getting stripped which isn’t default in the theme.
If we can get direct links to the pages with issues we can take a look a bit further but that would be my main thing to check first. Again, by default these are not present in the theme so its something that has been done after which is causing it to happen.
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