Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 2, 2019 at 4:02 pm #1086136
    Sulema07

    Hello

    @basilis

    This is critical.
    I had asked for help a few days past now my clients’ site as now the site not displaying at all. The found issue is with the layerslider in the theme. I am having problems updating the theme and layerslider to the latest version. Could you please update the LayerSlider and the theme to the latest version as well. Thank you kindly for your help as I am not tech savvy for these actions.

    Thank you very much for your help!

    April 3, 2019 at 9:38 am #1086444
    Rikard

    Hey Sulema07,

    You are already running the latest version of the theme and your site is loading fine on my end, did you manage to get things working again?

    Best regards,
    Rikard

    April 3, 2019 at 3:35 pm #1086591
    Sulema07
    This reply has been marked as private.
    April 3, 2019 at 4:03 pm #1086602
    Sulema07
    This reply has been marked as private.
    April 4, 2019 at 10:16 am #1086936
    Rikard

    Hi,

    Thanks for the update, your site is not loading on my end either. We can help you to update but we need WordPress login details as well and a verification that you have backups of the site in case something should go wrong. To avoid problems like this in the future you will need take WordPress maintenance seriously.

    Best regards,
    Rikard

    April 4, 2019 at 5:23 pm #1087144
    Sulema07
    This reply has been marked as private.
    April 6, 2019 at 5:39 am #1087674
    Rikard

    Hi,

    Thanks for that, I installed and activated the latest version of the theme and your site is loading as it should now. Please review it.

    Best regards,
    Rikard

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