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I’m having a critical issue with my YouTube video shortcodes not working. When I embed the shortcode into your theme page builder it’s breaking the code somehow. The page is blank and the video player does not even display. And when I change themes the video displays instantly. Why don’t I see any console errors on the page? How do we fix this?
I’m using the YouTube video shortcodes are used by the plugin titled “StealthTube”. It is set to display the videos that are listed in the Survey VSL tab. And they are embedded in the website Posts section. The shortcode I am using is: [youtube_iframe vsl_id=5326]
Again… I have changed themes and the video plays without any issues, so something within the theme is causing the issue.
Hi!
I tried the password I could not connect, can u please reset it for us, so we can do some tests.
We might find the problem, but most probably the pludin developer should do the fix.We do understand that you want to use the plugin with our theme, but making compatibility with everything is just not possible.
In any case, please reset the password so we can review if it is something we can fix or notBest regards,
BasilisHi,
If you set the display property of the video container to block, it will display but its empty. Note that we don’t provide support for third party plugins as stated on our support policy. Please contact the plugin author for more info. Or use the default video element.
<div id="vsl-5326-player-5521-row" class="player-container" data-vsl-id="5326" data-post-id="5521"> <div id="player" class=""></div> <div id="question-answer" class="" style="display: none;"> <div id="question"></div> <div id="answer"></div> </div> </div>Best regards,
Ismael
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