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Hello,
Site down with this error ‘There has been a critical error on your website. Please check your site admin email inbox for instructions.’Enabled the php.config debugging as per instructions online.
Receiving errors on a plugin that I have deleted (headway).
Plus this theme related error.
Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /home1/eaglela4/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /home1/eaglela4/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
Help appreciated!
Hi yohanna16,
Please backup your site first, then try to do the following steps:
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.Best regards,
NikkoHi Nikko,
I don’t have access to the WP dashboard at the moment.
Is there a way to correct via FTP?Thanks,
Yohanna
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