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  • #1480283

    Hello,
    I am writing to you in regards to site samuelblack.co that I am helping my husband fix.

    I have my own site rosenreckless.com where I use Enfold theme that I purchased and installed myself and that is the license number I am using for being able to log in a kris.

    However, for samuelblack.co it was his old intern that purchased and installed Enfold theme (child) for the site back in 2015 and I do not have license number etc.

    Until recently I was getting a critical error but at least I was able to log in to wp-admin or wp-login, now I can’t even log in to the wp-admin.
    I contacted our hosting company and they said that all the errors that I’m getting are with the theme and php configurations/critical/core files of the theme.
    I can’t log in to update the theme either.

    I was hoping you’d be able to help me out. I am not even sure where to begin.
    Thank you

    #1480290

    Hey RoseNReckless,

    The URL you posted is redirecting to a WP Engine page, the site doesn’t seem to be available?

    Best regards,
    Rikard

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