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  • #1346362

    {“code”:”internal_server_error”,”message”:”<p>There has been a critical error on this website. Please check your site admin email inbox for instructions.<\/p><p>Learn more about troubleshooting WordPress.<\/a><\/p>”,”data”:{“status”:500},”additional_errors”:[]}

    #1346363

    Now getting this error:

    /home2/mmcustom/public_html/cadpros/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8

    #1346364
    This reply has been marked as private.
    #1346382

    Hi cadpros,

    I tried to login to your site using the credentials you gave however it doesn’t seem to work, please check.
    Also please provide the FTP details so we can try to inspect the files, view errors properly and try to fix it.
    Just post the credentials in private content.

    Best regards,
    Nikko

    #1346390
    This reply has been marked as private.
    #1346401

    Hi,

    Thanks for that. I managed to log in to your site using the Bluehost backend, it would be great if you could give us details here as well though.

    When exactly does this error happen? Please try to update WordPress to the latest version, to see if that changes anything.

    Best regards,
    Rikard

    #1346444

    First problem that broke the site was about 3 weeks ago. Was being told it was a theme problem. So i just updated by purchasing the latest from Themeforest and installing those yesterday.

    Did not fix the problem. Only gave me a different error.

    Speaking to Bluehost support, they tried downgrading the PHP version and that did not help either.

    #1346447

    WordPress has been updated to 5.9.2

    Still getting a critical error when trying to set theme to the new version of Enfold.

    Have other sites using this theme. So I need to resolve this soon or look for an alternative before new problems arise.

    #1346457

    Hi cadpros,

    Thanks for giving us login credentials, we have fixed the errors that are causing the issues.
    Please review your site.

    Best regards,
    Nikko

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