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Viewing 9 posts - 1 through 9 (of 9 total)
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  • July 25, 2021 at 2:50 am #1312135
    CaptOM89

    Hello Friends,

    Since updating Enfold to 4.8.4 yesterday, I’m getting a WordPress error message “There has been a critical error on this website” every time I try to load a particular page:
    https://centerforworldmusic.org/event/vietnam-roots-resilience/

    So far as I can tell, this is the only affected page.

    I contacted my host, they looked at it, and found this error message:

    [error] 32#32: *119 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught TypeError: Argument 1 passed to aviaShortcodeTemplate::unique_css_element_id() must be of the type array, string given, called in /www/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php on line 359 and defined in /www/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php:445

    Advice appreciated.

    July 26, 2021 at 10:32 pm #1312533
    CaptOM89

    Just updated to 4.8.5. No change in this problem. Thanks!

    July 27, 2021 at 5:13 am #1312569
    Rikard

    Hi,

    Thanks for the update, and sorry for the late reply. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 28, 2021 at 9:45 pm #1313103
    CaptOM89

    Hi,
    Thanks for your response. A temporary admin login link is below in private content.

    Lance

    July 29, 2021 at 12:13 am #1313114
    johnlenz

    I’m having this issue, too.

    July 30, 2021 at 5:11 pm #1313492
    Nikko

    Hi CaptOM89,

    Can you give us FTP access on your site as well?
    I noticed that in the avia-shortcodes folder of the theme, its missing the columns folder which I believe is causing the issue on your end.
    Please post the credential in private content.

    Best regards,
    Nikko

    July 30, 2021 at 6:52 pm #1313505
    CaptOM89

    Thanks for taking a look, Nikko. See requested info below. Lance

    August 2, 2021 at 4:38 am #1313795
    Nikko

    Hi CaptOM89,

    Thanks for giving us both admin and FTP access.
    This is now fixed, please review your site.
    Let us know if there are pages that still has issues.

    Best regards,
    Nikko

    August 24, 2021 at 6:35 pm #1318165
    CaptOM89

    This is fixed indeed. Thanks! Let’s close this thread.

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  • The topic ‘"Critical Error" on Specific URL with 4.8.4’ is closed to new replies.