Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 7, 2020 at 7:17 pm #1259068
    bburzycki

    This site has really had minimal to no issues and gets minimal traffic. When I tried to update enfold to the latest version is now displays critical error for site and will not work past the error.

    reverted back to default theme and site comes back up, deavtivated all plugins and same issue still applies.

    Reverting back to previous theme folder does not fix the issue either.

    Any help or suggestions would be appreciated.

    November 9, 2020 at 6:54 am #1259188
    Nikko

    Hi bburzycki,

    Can you try to check the error_logs generated and post it here? so we can at least know what’s the cause of the problem.
    Can you also tell us the WordPress version and PHP version on your site?
    I tried to check on your site but it returns:

    Forbidden
You don't have permission to access this resource.Server unable to read htaccess file, denying access to be safe

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    Best regards,
    Nikko

    November 14, 2020 at 6:43 am #1260453
    bburzycki

    I did get this resolved with a full theme removal and upgrade to the latest version. Not sur what was going on honestly.

    November 14, 2020 at 6:30 pm #1260509
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Critical Error on site post trying to update theme’ is closed to new replies.