critical error on single portfolio pages after updates

Thank you Rikard.

Please find login detail below.

Regards,
Monique

• This reply was modified 4 years, 5 months ago by Monique.

Hi Rikard,

Sorry, my mistake, you should be able to see everything now.

I deactivated all plugins. First all together at once and thereafter one by one. Because I noticed a small difference in the page when I activated and de-activated Really Simple SSL plugin, I contacted them. They confirmed me the critical error is being caused by the portfolio of the theme.

With all other plugins I didn’t see any difference.

Please let me know.

Regards,
Monique

Hi Rikard,

Sorry, I didn’t mean to annoy you!

It is very strange that you don’t see the problem on a local installation. Both my client and I see this error from different locations, pc’s and devices.

I am not sure if I understand exactly what you mean by ” the editor is not active”. You should have full access to all there is in the installation, including the Enfold Child settings. The portfolio within WordPress dashboard is called “werken”, if that helps.

Yes, you can test by deactivating plugins. I will tell my client to not work on the website until we hear from you.

Thanks & regards,
Monique

Hi Rikard,

Ok, I wasn’t aware of this but iThemes Security obviously blocked the editor. You now have access to the editor.

If you prefere I can still give you ftp login details.

For now I will leave it to you, but just for my information: can I switch between parent theme and child theme without loosing all settings? I did that once in the beginning that I worked with Enfold and had to start all over again. I know I can make a backup of the Child Theme’s settings but at the time I did that, that wasn’t the case I believe. That’s why I never dared to do that again…

Looking forward to your further info.

Best regards,
Monique

Hi Rikard,

Thank you for your reply. I followed your suggestion and it seems that a portfolio related function (not really surprising uh…) causes the issue.

Each portfolio has a section at the bottom showing other portfolio items. To exclude the current portfolio I added a piece of code that must have come from your support:

// Portfolio Grid Single Query - actieve portfolio item uitsluiten 
add_filter( 'avia_post_grid_query', 'avia_portfolio_query', 10, 2);
function avia_portfolio_query( $query, $params ) {
	if(is_single()) {
		$id = get_the_ID();
		if(avia_post_grid::$grid == 0) $query['post__not_in'] = array($id);
	}
    return $query;	
}

Obviously that is quite a long time ago and perhaps the code for portfolio in Enfold has changed in the meantime so that this functional code doesn’t do the job any longer? Can you help me to update this code or provide me with new code that will work to achieve this?

Because I have other customers using portfolio as well and they most probably are using the same code I am sure I will encounter this issue at more websites once I am going to update them.

Best regards,
Monique

Thanks Rikard for your help so far!

I would be pleased if it is possible to receive new code to exclude the current portfolio from “more portfolio / also interesting”.

Best regards,
Monique

Hi Ismael,

Now I have a delay as well ;-)

Thanks for the info and your help!

Can you flag this topic as solved please?

Best regards,
Monique