Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 18, 2025 at 5:57 pm #1481603
    Takara22

    Trying to update a page on my website. Get an error that says “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    Admin email says:
    Your Site is Experiencing a Technical Issue

    Howdy!

    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with your theme, Enfold.

    First, visit your website (https://www.magnificentu.com/) and check for any visible issues. Next, visit the page where the error was caught _____ and check for any visible issues. (I am not making the specific dashboard page visible here in the public forum).

    WordPress version 6.8
    Active theme: Enfold (version 7.1)
    Current plugin: (version )
    PHP version 8.1.32

    Wordpress and enfold are up to date. So are all plugins.

    The website is up and running. I can log into the dashboard. The error shows up when I try to edit a page or post. It is VITAL that I update a specific page. I’m about to launch a new book and it’s the book sales page. I have to udpate the links, etc.

    April 18, 2025 at 10:03 pm #1481613
    Mike

    Hey Debbie,
    Please try deactivating all active plugins and check if that helps. Then you can activate them one by one to find the culprit.

    Best regards,
    Mike

    April 19, 2025 at 12:32 pm #1481634
    Takara22

    Hi Mike,

    I thought of that. But … wordpress says its Enfold causing the issue.

    I will try it regardless. But, this page is vital and time sensitive.

    April 19, 2025 at 1:27 pm #1481635
    Mike

    Hi,
    Please give this a try, if it doesn’t help let us know what page that you see the error on so we can examine.

    Best regards,
    Mike

    April 19, 2025 at 3:59 pm #1481645
    Takara22

    Hi:

    The website is finally working. I had to turn off all the plugins. I ended up deleting 3 of them. The biggest problem was with one called Yet Another Related Posts Plugin (YARPP). I know Enfold can suggest additional blog posts. But, it looks like a bunch of hoops to make it focus on categories and not just tags. So I was using the other.

    April 19, 2025 at 6:04 pm #1481649
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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