Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 23, 2021 at 5:29 pm #1330163
    sarah_pask

    Hi,

    Enfold version 4.8.6 installed.
    Trying to update to 4.8.7.1.
    PHP (7.2.34)

    Tried updating the theme via the CMS but it hangs on maintenance mode.

    Tried updating the theme via FTP but I get a critical error.
    When viewing the site in safe mode it says: Enfold: This theme failed to load properly and was paused within the admin back end.
    When trying to resume the theme it fails again and says the same thing.

    The only way to get the site back is to restore the old theme to v4.8.6.

    If you could take a look that would be great!

    Thanks

    November 23, 2021 at 5:49 pm #1330164
    Yigit

    Hey,

    Thanks for contacting us!

    Issue was related to toggles.php file that you have modified on your child theme. I have updated Enfold to the latest version and removed the file from your child theme. You can find copy of the file in private content field. Please copy fresh toggles.php file from the latest version of Enfold, re-apply your modification and add the file back to your child theme inside shortcodes folder :)

    Regards,
    Yigit

    November 23, 2021 at 6:18 pm #1330168
    sarah_pask

    Hi Yigit,

    That’s fantastic!

    Thanks for your help.

    November 23, 2021 at 6:19 pm #1330169
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Critical error after updating to latest version 4.8.7.1’ is closed to new replies.