-
Posts
-
I have updated my website yesterday and now get the following error message. My site front and backend are both inaccessible! Please help.
Thanks … Simon
Fatal error: Uncaught Error: Call to undefined function Av_Responsive_Images() in /home/academyco/public_html/wp-content/themes/enfold/functions.php:168 Stack trace: #0 /home/academyco/public_html/wp-settings.php(514): include() #1 /home/academyco/public_html/wp-config.php(92): require_once(‘/home/academyco…’) #2 /home/academyco/public_html/wp-load.php(37): require_once(‘/home/academyco…’) #3 /home/academyco/public_html/wp-login.php(12): require(‘/home/academyco…’) #4 {main} thrown in /home/academyco/public_html/wp-content/themes/enfold/functions.php on line 168There has been a critical error on your website. Please check your site admin email inbox for instructions.
Hey redstar1999,
What did you update? The theme or WordPress?
You might want to rewrite the theme via FTP with a fresh copy.
Best regards,
VictoriaHi Victoria
Thanks. I updated Enfold using the backend.
Then did it again using FTP.
Neither worked.
SimonHi Victoria
Latest WordPress and 7.3.
No back up – it was a simple holding site for a development project – but I have several other sites on Enfold and I’m concerned for the others – several are commercially active.
SimonHi Simon,
The login details you posted are not working, please check and verify.
Could you try to rename the plugin folder via FTP, in order to deactivate all plugins please? Also try reaching out to your hosting provider to see if they can see why the site is responding with a 500 error, or share error logs with us here.
Best regards,
Rikard
- You must be logged in to reply to this topic.