Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • November 24, 2017 at 1:35 am #880991
    wormwoody

    Hello Enfold Team! Thanks again for this awesome theme and the new Visual Artist Demo. Howver the background images do not show on mobile. Please see link in private box below on an iphone.
    DO you have some quick CSS code or a fix I can add quickly to remedy? Please? I hope so :)

    November 24, 2017 at 5:11 am #881018
    John Torvik

    Hey wormwoody,

    Please, I checked your site on my mobile device – can you send a screenshot of this issue?

    Best regards,
    John Torvik

    November 24, 2017 at 6:03 am #881064
    wormwoody

    It only occurs on iphone. Android is ok I think. Im seeing mentions of it being a problem for iphones that needs a workaround of some kind.

    November 24, 2017 at 4:11 pm #881263
    Victoria

    Hi wormwoody,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
@media only screen and (max-width: 767px) {
  #av_section_1, #av_section_2, 
  #av_section_3, #av_section_4 {
    background-attachment:scroll;
  }
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

    November 24, 2017 at 4:25 pm #881275
    wormwoody

    Thank you Vic. Unfortunately it hasn’t changed anything. Perhaps the custom code is missing something? Maybe an !important to something? I tried Quick CSS and Custom CSS

    November 24, 2017 at 4:55 pm #881304
    wormwoody
    This reply has been marked as private.
    November 24, 2017 at 10:54 pm #881419
    wormwoody
    This reply has been marked as private.
    November 25, 2017 at 4:47 pm #881661
    stefanotese

    hi
    I have the same problem

    November 26, 2017 at 12:59 am #881815
    wormwoody

    there is nowhere to give a custom class to a color section as mentioned int he workaround.
    I feel like your team needs to address this not send me to work on it. You would think a theme demo release would work as intended on the biggest selling phone in the world before you get people all excited to use it to be let down.
    I would like the Enfold team to assist with this please.

    November 26, 2017 at 7:04 pm #881970
    Victoria

    Hi wormwoody,

    The code I gave you was for mobile, not the iPad.
    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
@media only screen and (min-width: 768px) and (max-width: 1024px){
  .avia_mobile #top .av-parallax {
    background-attachment:scroll !important;
    background-size: 70% !important;
  }
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

    November 27, 2017 at 12:46 am #882059
    wormwoody

    It does not work in either place.

    November 27, 2017 at 4:47 am #882093
    wormwoody

    nevermind. I just chopped out those boxes as they dont even work for mobile and I have run out of time.

    November 27, 2017 at 9:59 pm #882365
    stefanotese

    hi victoria

    thanks for you post

    this solutions is not the best at the moment. this template version is cool becouse of the background “appear/desappear”

    unfortunately in the 2018 where the 80% of people surf the web with mobile and IOS is the most used, is not a good workaround

    i’m sure developer will find the bug, hope quickly

    November 27, 2017 at 11:07 pm #882389
    Basilis

    Hi,

    Thank you for your patience.
    You are right, the solution is more of a hack. Our developers already checking on how to fix things.

    Best regards,
    Basilis

    March 4, 2018 at 1:59 am #920928
    sarmen_abedi

    Any update on this issue?

    March 4, 2018 at 9:40 pm #921185
    Basilis

    Hi,

    Not yet – our development team still works on it.

    Thank you very much

    Best regards,
    Basilis

    April 15, 2021 at 2:51 pm #1294581
    tobiastoifl

    I have the same problems and opened a new ticket: https://kriesi.at/support/topic/color-section-background-image-not-showing-up-on-iphone/

    April 22, 2021 at 11:10 am #1295996
    Yigit

    Hi,


    @tobiastoifl     Replied to your thread – https://kriesi.at/support/topic/color-section-background-image-not-showing-up-on-iphone/. Let us continue there :)

    Best regards,
    Yigit

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Viewing 18 posts - 1 through 18 (of 18 total)
  • The topic ‘Critical Background Images in Visual Artist Demo Not Visible on iphone’ is closed to new replies.