Viewing 9 posts - 1 through 9 (of 9 total)
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  • January 5, 2017 at 9:02 pm #730066
    eberswine

    I can’t install the demo content through the “import”

    Can you provide me with the “file” to import ??

    January 5, 2017 at 10:20 pm #730089
    eberswine

    For some reason, you don’t have it in your dropbox ??

    Downloads

    January 5, 2017 at 10:52 pm #730097
    Basilis

    Hey!

    Do you get a certain error when yu try to install it?
    What is the issue?

    Best regards,
    Basilis

    January 5, 2017 at 10:59 pm #730102
    eberswine

    yeah, so I installed the database reset plugin.. and tried again:


    I updated my php time out and memory.. but still no luck.. ? I think hostgator has time_execution at 30 seconds ( and you cant change )…

    • This reply was modified 7 years, 11 months ago by eberswine.
    January 6, 2017 at 8:27 am #730223
    Rikard

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, 30 seconds is a bit low, I think takes at least a minute or more to import most demos. Is there no way for your hosting to increase the limit temporarily?

    Best regards,
    Rikard

    January 6, 2017 at 4:09 pm #730395
    eberswine

    Ok, set up a user for you to look, thank you.

    Also — yeah, I know , seems really low.. I am getting really upset with Hostgator..

    http://support.hostgator.com/articles/cpanel/php-settings-that-cannot-be-changed

    January 6, 2017 at 7:03 pm #730476
    Vinay

    Hi,

    I tried to reset the database and import the data but i think it deleted the user you created as well.

    Mostly due to the memory issue on the server the import is not working but do not worry there are more ways to import the demo.

    To increase the wordpress memory limit please access wp-config.php file and add the below line 

    define('WP_MEMORY_LIMIT', '256M');

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    and you can contact your service provider to increase the memory limit.

    Alternatively demo data can be imported using XML file from Admin > Tools > Import > WordPress
    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to set them up or import the theme settings from Enfold > Import/Export tab and upload if any images are missing from backend once the XML file is imported.

    Studio demo
    Studio demo theme settings

    If you still have any trouble please enable debug mode which will allow you to paste page short code

    Enable Avia Layout Builder Debug

    Create a new page and copy the page short code from here and publish the page.

    Import the theme settings from the above link :)

    Best regards,
    Vinay

    January 6, 2017 at 10:43 pm #730553
    eberswine

    Thanks.

    For some reason the images didn’t copy over.

    Oh well, I got the settings. thanks!

    January 7, 2017 at 7:56 am #730633
    Rikard

    Hi,

    Ok, thanks for the feedback. Let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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