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  • February 8, 2014 at 8:25 pm #221254
    imagestudios

    I have placed a video on a page just using a video from my media library (I’m not wanting to use YouTube or Vimeo in this case). Rather than having it show up as the default black thumbnail, is there any way to place a custom thumbnail? I’ve seen some support discussion about going through Portfolio and doing it through a slideshow feature or something like that, but I didn’t follow that logic.

    Any thoughts? Page is http://withthisring.org/jointhestory

    February 10, 2014 at 8:20 pm #221825
    Josue

    Hey!

    Use a Shortcode like this instead:

    [video src="VIDEO_URL" width="640" height="360" poster="PUT_THUMBNAIL_URL_HERE"]

    Regards,
    Josue

    February 11, 2014 at 7:48 pm #222363
    imagestudios

    Didn’t quite work: http://withthisring.org/test-page

    Here’s the code I used:
    [video src="https://www.withthisring.org/videos/jointhestory_720.mp4" width="640" height="360" poster="http://www.withthisring.org/images/jointhestoryscreenshot.jpg"]

    February 11, 2014 at 7:54 pm #222365
    Josue

    Hey!

    It’s working, here’s how i see it:

    Cheers!
    Josue

    February 11, 2014 at 9:12 pm #222380
    imagestudios

    Odd. I’ve checked on Safari, Firefox and Chrome and get a shifted image. I don’t see a feature for me to upload a screen shot, so I’ve uploaded that to this url: http://www.imagestudios.net/screenshot_wtr.jpg

    Thanks for your help in working to resolve this Josue!

    February 11, 2014 at 10:01 pm #222388
    Josue

    Hi,

    Can you create an administrator account and post it here as a private reply?

    Regards,
    Josue

    February 11, 2014 at 10:06 pm #222389
    imagestudios
    This reply has been marked as private.
    February 11, 2014 at 11:58 pm #222436
    imagestudios
    This reply has been marked as private.
    February 11, 2014 at 11:58 pm #222437
    imagestudios
    This reply has been marked as private.
    February 12, 2014 at 2:42 am #222491
    Devin

    Hi!

    If you log out of your account you can see the reply is marked as private.

    For your issue, if it isn’t working using the WordPress video shortcode you can try using the themes shortcode instead. For reference, here is WordPress’s shortcode information: https://codex.wordpress.org/Video_Shortcode

    Regards,
    Devin

    February 12, 2014 at 9:33 pm #223052
    imagestudios

    Thanks for this. You say to use the theme’s shortcode instead. But, that shortcode doesn’t allow for any customization of the initial image that shows (the poster image), does it? Is there a way to do that?

    February 12, 2014 at 9:35 pm #223053
    imagestudios
    This reply has been marked as private.
    February 13, 2014 at 4:44 am #223172
    Josue

    Hi!

    I just noted that you have a very old version of Enfold (1.3.1), please update to the latest one (2.5).

    Best regards,
    Josue

    February 13, 2014 at 4:52 am #223176
    Ismael

    Hi!

    I added the video shortcode on a Text Block element and it works. Please add this on Quick CSS:

    .wp-video {
min-height: 500px;
margin-bottom: 50px;
}

    Check it here: http://withthisring.org/test-page/

    Cheers!
    Ismael

    February 25, 2014 at 2:23 am #228788
    imagestudios

    I updated the theme today and the video now works. In fact, other issues we had cleared up. I hadn’t received any update notices on my dashboard, so I’m guessing I just need to check every once in awhile on your site. Also, I didn’t need to implement the video shortcode in this case it looks like. Thanks so much – you guys are always awesome!!!

    February 25, 2014 at 5:36 am #228843
    Josue

    You are welcome, glad we could help :)

    Regards,
    Josue

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