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  • #350605

    Hallo

    I just recoginzed that our homepage looks very strange in Windows: http://www.18frames.com
    With a Mac its look normal. This is complete new – we never had this error before.
    As far as we now we changed nothing.
    Can you please help us??

    Thanks a lot!

    screenshot mac: MAC
    screenshot windows: WIN

    #350697

    Hey 18frames!

    Can you please try checking your website on Chrome or Firefox on Windows please? So we can see if it is a IE related issue or not.

    Cheers!
    Yigit

    #351225

    Ach herrlich man kann ja hier auf Deutsch schreiben. Grade erst gesehen. Super.
    Also probiert mit verschiedensten Computern. Liegt auf jeden Fall an Windows/Mac. Probiert mit iexploerer Firefox Chrome… Was kann das sein? Seltsam auch das es sich von alleine zerschossen hat… Was kann man machen? Das ist grade ein mittleres Desaster für uns.

    Danke

    #351245

    Hey!

    Yes, you can definitely write in German but please keep in mind that only 4 of us can speak German and rest uses Google Translate, so if you do not mind posting in English, more moderators will be able to help you :)
    I am on a Mac and according to http://www.downforeveryoneorjustme.com/ your website is currently down. I asked my teammates to check your website on their Windows computers. Please kindly wait to hear from them.

    Best regards,
    Yigit

    #351646

    Hi!

    Yeah it’s not displaying correctly on my end. Your source code looks kind of weird, two body tags, etc etc.

    Let’s try the following.

    1. Deactivate all plugins.

    2. Completely delete the theme before downloading + uploading a fresh copy from themeforest.

    If your still having problems then send us a WordPress login and set your reply as private so we can take a closer look.

    Best regards,
    Elliott

    • This reply was modified 10 years ago by Elliott.
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