I´m trying to upload a Fontello icon zip file via the Iconfont Manager Import/Export feature but I´m getting the following error message: “Couldn’t add the font because the server didn’t respond. Please reload the page, then try again”. Including admin credentials in private content field….
Thanks!
Hey sky19er,
Sounds like you are missing the the PHPZip class, your host may have deactivated it (server configuration). You need to contact the host/server provider and ask them to activate the PHPZip class for you.
Best regards,
Mike
OK, thanks — the client’s letting it slide for now with the available icons, so I don’t need to contact the host, for now. Thanks again.
I haven’t solved this and my host is saying by default our servers support .zip file formats?
Hi,
Ok @Gardenvale, we would like to help, but we will need admin access.
Unfortunately this is not your thread so I would not recommend including your admin access in the Private Content area, as it will not be private.
Please open a new thread so we can assist, with your Can you admin login in the private content area so we can take a closer look. Please also explain your issue and what you have tried to do to solve. Thanks for your patience and understanding.
Best regards,
Mike
The PHPZip class idea fixed this issue for me. Thanks!
Hey timo,
Awesome!
Best regards,
Jordan Shannon