Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 5, 2017 at 12:57 pm #885027
    AliAbabwa

    Good day, support.
    Enfold > Newsletter > Enter a valid Mailchimp API Key to use all newsletter related theme functions
    I fill in my API Key from Mailchimp and…
    “Could not connect to Mailchimp with this API Key. Please try again with a different key”

    December 5, 2017 at 2:35 pm #885072
    John Torvik

    Hey AliAbabwa,

    Share your WP credentials, please, this way we can check it better.

    Best regards,
    John Torvik

    December 5, 2017 at 2:55 pm #885084
    AliAbabwa

    Ok.

    December 7, 2017 at 11:15 pm #886249
    Basilis

    Hi,

    I tested with my API key and I could connect.
    Please review your mailchimp API key again/

    Best regards,
    Basilis

    December 8, 2017 at 12:41 pm #886459
    AliAbabwa

    Maybe I don’t understand something…?
    Still “Could not connect to Mailchimp with this API Key. Please try again with a different key”.
    Look at video in Private Content, please.

    December 11, 2017 at 11:10 am #887275
    Nikko

    Hi,

    Can you try to disable all plugins? I tested the mailchimp api key you have and used it on my local server and it works properly (screenshot in private content).

    Best regards,
    Nikko

    December 11, 2017 at 2:13 pm #887406
    AliAbabwa

    Thank you, Nikko. I just disabled the plugins Yoast SEO and WP-Optimize. It works! By the way, after this I enable Yoast SEO and WP-Optimize plaugins and now it works too, it is something that is inexplicable…

    December 11, 2017 at 3:19 pm #887451
    Victoria

    Hi AliAbabwa,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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