Viewing 7 posts - 1 through 7 (of 7 total)
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  • February 17, 2016 at 3:16 pm #584767
    paperaino

    Hi
    I am experiencing several problems with my theme (enfold, v.3.4.7)
    the site has been hacked several times and fixed. unfortunately now that I am moving it to a different ISP it looks like the theme is corrupted and they can not perform the site copy/moving
    would be possible for any of you to help me?

    February 18, 2016 at 8:36 am #585229
    Rikard

    Hey paperaino,

    Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Rikard

    February 18, 2016 at 1:07 pm #585374
    paperaino

    Hi

    I did it but did not work unfortunately :(

    February 20, 2016 at 4:42 pm #586477
    paperaino

    Hi

    is there anything else that could be done to fix it?

    this is the error once I try to move the site

    [Wed Feb 17 14:03:30.722461 2016] [fcgid:warn] [pid 9083:tid 139856229279488] [client 81.31.144.178:57433] mod_fcgid: stderr: PHP Warning: Cannot modify header information – headers already sent by (output started at /home/ulqlaxgc/domains/mylounge.dnshosting.it/public_html/wp-includes/class-wp-term.php:1) in /home/ulqlaxgc/domains/mylounge.dnshosting.it/public_html/wp-includes/pluggable.php on line 1228

    thanks

    February 20, 2016 at 5:11 pm #586485
    Josue

    Hey!

    Have you tried switching to the default theme before moving the site? (if you don’t access to the dashboard you can do that by renaming wp-content/themes to themes2 or similar.

    Best regards,
    Josue

    February 20, 2016 at 5:28 pm #586490
    paperaino

    Hi

    you mean changing it into one of the standard ones?

    and how would I get back to the enfold version?

    thanks

    February 20, 2016 at 5:51 pm #586495
    Josue

    Yes, that way we could discard if the problem is linked to the theme, to go back to enfold you’d simply activate it again (no need to remove).

    Best regards,
    Josue

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