Corrupted File after loading Backup - Support | Kriesi.at

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May 4, 2016 at 4:39 pm #627335

harveyFFM
Participant

Dear Kriesi Support-Team,

after updating WP to 4.5.1 I had an issue with my background video so i set my site back to a backup of version 4.4.2.
By doing that i probably corrupted some theme file because some formating and especially the fonts are unchangeable even after updating Enfold to the latest version. Can you help me with this?

Best Regards,
Jason

May 4, 2016 at 5:15 pm #627365

harveyFFM
Participant

WP and the theme are updated to the latest version now by the way

May 6, 2016 at 5:40 am #628092

Rikard
Keymaster

Hi,

Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

May 6, 2016 at 11:18 am #628206

harveyFFM
Participant

Hi Rikard,

Thanks for your answer. I tried replacing the files via FTP but that didnt solve the problem.
I noticed that the preview of my settings in WP (as in the enfold section of my dashboard) is correct but it isn’t displayed in that way on the website.

Do you have another solution for the problem?

Thanks in advance,
Jason

May 6, 2016 at 11:22 am #628208

harveyFFM
Participant

link to a picture with the settings.

View post on imgur.com

May 9, 2016 at 2:31 pm #629234

harveyFFM
Participant

any other solutions? couldnt find one on my own…

May 10, 2016 at 5:48 am #629602

Ismael
Moderator

Hi,

It’s not working because the access to the enfold.css file is forbidden:

http://hrvy.de/wp-content/uploads/dynamic_avia/enfold.css?ver=572a386c66fbd Failed to load resource: the server responded with a status of 403 (Forbidden)
jquery-migrate.min.js?ver=1.4.0:2 JQMIGRATE: Migrate is installed, version 1.4.0
(index):454 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403

Please make sure that the folder and file permissions are correct: https://codex.wordpress.org/Changing_File_Permissions#Permission_Scheme_for_WordPress

Best regards,
Ismael

May 10, 2016 at 1:10 pm #629871

harveyFFM
Participant

That fixed it! Thanks a lot for your help!

Best Regards,
Jason
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