Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 9, 2020 at 4:51 pm #1202392
    gregorh

    Hello support,
    today I updated 3 sites (all WP 5.4 and Enfold 4.7.4) and on two of those sites, the Cookies & Privacy settings look different and even do not work correctly.
    The one site that works fine shows 3 Tabs at the top
    Works fine

    the other two sites do not have these tabs:
    no tabs!
    and on the 2 sites with no tabs, it is not possible to add more buttons to the Cookie Consent Message Bar or Modal Popup Window. Clicking on the [+] sign does not do anything.

    As I said, all sites run the latest WP and Enfold version.

    April 10, 2020 at 8:19 am #1202604
    Rikard

    Hey gregorh,

    Thanks for the login details. I can’t reproduce the problem on your site or on my local installation though, please see screenshot in private. Could you try using a different browser to see if that helps please?

    Best regards,
    Rikard

    April 10, 2020 at 1:31 pm #1202662
    gregorh

    Wooo, this is strange!
    It looks and works fine in Firefox but Chrome is missing the tabs.
    Thanks for investigating! What could be the reason, do you know? Other Enfold installations (same WP & Enfold version) do work fine, even on Chrome.

    Best regards and happy easter
    Gregor

    April 14, 2020 at 9:33 am #1203491
    Rikard

    Hi Gregor,

    Sorry for the late reply. The screenshot I posted is from Chrome, so I’m guessing it’s due to caching or something similar. Maybe it would help if you restart the browser and clear call cookies and cache?

    Best regards,
    Rikard

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