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April 7, 2020 at 2:58 pm #1201620
I need more info on how Enfold’s cookie consent functionality works.
First of all, did I understand it correctly from https://kriesi.at/support/topic/facebook-pixel-google-analytics-tracking-codes/#post-1201062 that in order to use Facebook Pixel in accordance with the DSGVO I need to put the the Script for Google Analytics and Facebook Pixel together into the field Tracking Code für Google Analytics like this:
<!-- Global site tag (gtag.js) - Google Analytics --> <script async src="https://www.googletagmanager.com/gtag/js?id=UA-XXXXXXX"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-XXXXXXX'); </script> <!-- Facebook Pixel Code --> <script> !function(f,b,e,v,n,t,s) {if(f.fbq)return;n=f.fbq=function(){n.callMethod? n.callMethod.apply(n,arguments):n.queue.push(arguments)}; if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0'; n.queue=[];t=b.createElement(e);t.async=!0; t.src=v;s=b.getElementsByTagName(e)[0]; s.parentNode.insertBefore(t,s)}(window, document,'script', 'https://connect.facebook.net/en_US/fbevents.js'); fbq('init', 'XXXXXXX'); fbq('track', 'PageView'); </script> <!-- End Facebook Pixel Code -->
Is this correct?
When I look at the Essential Cookies tab https://ibb.co/X5htVWP there is a sentence “We provide you with a list of stored cookies…” – is this just a sample text or do I really see a list of all cookies placed from my domain somewhere? Or does this refer to the other tabs of that modal window?
To be honest I am confused about the rest of this text too. First of all, essential cookies are essential cookies for a reason – why even provide an option to disable this? I have only looked at a few other consent tools, but none of them suggests disabling essential cookies.
And please, can we get rid of these awful switch buttons? They never match the text next to it, no matter how you try to phrase it, unless you introduce separate texts for “Setting is NOW on” and “Setting is NOW off”. If like in this sample it says “Aktivieren”, does it mean that it is not activated yet? “It just makes no sense, it’s a dumb control to use” – sorry, that’s my dad’s opinion who I asked to have a look as a neutral test person :)Next, when I want to enable or disable the cookies for Google Analytics and Facebook Pixel, the switch is locked and I see the text “Bitte aktiviere diese Funktion in Ihren Browsereinstellungen und lade die Seite neu” – https://ibb.co/9pHRQrV
Why is it disabled and what exactly should I enable in my Browser Settings? I’ll not write what my dad said here, but it was funny to hear. Also it should be “in deinen Browsereinstellungen” for consistent grammar – where can I fix that?Finally, a minor issue is the inconsistency of translations in the settings part, for example:
– German and English are pretty mixed up, not just texts but dropdown values too.
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This topic was modified 5 years, 2 months ago by
DivaNails.
April 15, 2020 at 9:32 am #1203892Hey,
Thanks for contacting us and sorry for the late reply :)
1- That is correct, you can use both codes in Analytics field.
2- Some of our users suggested that every cookie must be accepted. However we have added a 4th option “Essential cookies are accepted on first page load, user must opt in” – https://kriesi.at/documentation/enfold/privacy-cookies/#toggle-id-7.
3- Thanks to you and your dad for the feedback. Could you please also suggest what kind of a switch you would prefer more so we can share the idea with our devs and team? :)
4- You may have disabled cookies on your browser settings and simply enabling them should make it work – https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en. If it does not, please post WP admin logins here privately so we can look into it :)
5&6- You can use this plugin – https://wordpress.org/plugins/loco-translate/ and search for the string in Enfold German language files and update the strings :)
Best regards,
YigitApril 20, 2020 at 10:58 am #1205448Hi Yigit,
Thank you for your detailed reply, especially thanks for #4 – that really saved me! I have added a separate cookie consent tool meanwhile, but the issue was just the same there.
Concerning #3, the main issue is that this control comes in many flavours: plain grey with the button on the left or on the right only without any indication what is left and what is right, or red color on the left and green on the right, green color on the left and red on the right, and usually a text that is too ambiguous as proper indication.
It would be more clear if the control had a text both on the left and on the right, for example On/Off, Yes/No, etc. If the swtch is on the left, then it means the text on the left, if it’s on the right, it means the text on the right – no misunderstanding, even without using colours (easier for colour-blind people too).
Or you could have only one dynamic text depending on the switch position, e.g. switch on the left -> text = deactivated, switch on the right -> text = activated This would allow for triple state switches as well (like I said, they come in all flavours). Just make sure to use the past participle instead of present to indicate that something “is” activated and cannot be confused with “need to set this to” active.Regards,
ThomasApril 29, 2020 at 8:14 am #1208078Hi,
Thank you for the idea. For now, you can add a new tab in the modal popup window containing a short info about the toggle or switch. You can also add a short notice in each tab to avoid confusion.
Example:
(green = active, gray = inactive)
or
(green = on, gray = off)
Best regards,
Ismael -
This topic was modified 5 years, 2 months ago by
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