Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1166376

    Hallo
    this shortcode is supposed to disable/enable video embeds:
    [av_privacy_video_embeds]

    It does not work.
    Whatever a user chooses in the cookie/privacy-modal-window – it does not have any influence on the video embeds.
    Even with “Reject all cookies/services” the video can be played.
    You can check it here:

    Friedhelm

    #1166870

    Hey OttoPf,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1168796

    You have the option to set the prvicay settings as you want and then just see what happens here:
    friedhelmkaendler.de/video-test/
    There is no need for a login

    Friedhelm

    #1168797

    @yigit – can you please help?
    This is a general question and you can influence and try and test without login

    Friedhelm

    #1169067

    Hi Friedhelm,

    We apologize for the delayed response.
    After inspecting the page, I found out that you’re using the default editor.
    Please use the Video element in the Advanced Layout Builder and you should see it work.

    Best regards,
    Nikko

    #1206529

    After inspecting the page, I found out that you’re using the default editor.
    Please use the Video element in the Advanced Layout Builder and you should see it work.

    Are you saying that your Cookie Consent Technic is ONLY working with some elements and does not work with others???
    (In this case you need to provide a list of which elements –otherwise you endanger your customers of running into lawsuits)

    One more:
    Why do i get this message “No cookies found” (which is absuletely wrong):
    https://friedhelmkaendler.de/screens/cook2.jpg

    Although it should show something:
    https://friedhelmkaendler.de/screens/cook1.jpg

    Fk

    #1207110

    Hi OttoPf,

    Are you saying that your Cookie Consent Technic is ONLY working with some elements and does not work with others???
    Yes, it only affects elements that are part of the theme since we could only do the condition to display or not in the context of the theme.

    Why do i get this message “No cookies found” (which is absuletely wrong):
    This is actually accurate and this No Cookies Found just tells you that in your site there’s no cookies found.
    You can verify this using Google Chrome, right click on your site and click Inspect Element, go to Application > Cookies, expand the Cookies and you should see your site listed and click on it, the results that shows there are the things displayed using that shortcode.

    Best regards,
    Nikko

    #1208511

    “This is actually accurate and this No Cookies Found just tells you that in your site there’s no cookies found.”
    really?? and whats that??
    https://friedhelmkaendler.de/screens/cook3.jpg

    #1208999

    Hi OttoPf,

    I tried to check on your site and here’s what I’m getting: https://imgur.com/2QWYjMp
    Where can I see the screenshot you posted? can you give some instruction so we can try to reproduce.

    Best regards,
    Nikko

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