Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • February 12, 2020 at 3:05 pm #1183900
    bur2000

    Version: 4.7.3

    Hey,
    ich habe die Cookie Message Bar sowie das Modales PopUp-Fenster integriert umd Cookies an- und abzuschalten ich denke alle Einstellungen sind soweit richtig aber der Regler für Google Analytics und andere externe Dienste stehen immer im default auf ON, laut EU-Richtlinie müssen die auf OFF stehen. Default Cookie Behaviour steht auf der 3. Stelle Opt-in

    Wo ist die Lösung?
    Danke.
    ————————–
    Hey,
    I have integrated the Cookie Message Bar and the Modal PopUp window in order to switch cookies on and off, I think all settings are correct so far but the controller for Google Analytics and other external services are always set to ON by default, according to the EU directive they must be are set to OFF. Default cookie behavior is in 3rd place opt-in

    Where’s the solution?

    Thank you.

    • This topic was modified 4 years, 10 months ago by bur2000.
    February 13, 2020 at 12:08 pm #1184117
    bur2000

    Some help here?

    February 14, 2020 at 10:58 am #1184451
    bur2000

    Any help? The Opt-in Function does not work.

    February 18, 2020 at 3:38 am #1185507
    Ismael

    Hi,

    Sorry for the delay. You have to set the Privacy & Cookies > Default Cookie Behavior to the second or third option instead of the first if you don’t want the services to automatically start on page load. Please note that the features or functionality from third party services such as maps, spam protection and videos will only load once the user accepted the cookies and refreshed the page.

    Best regards,
    Ismael

    February 18, 2020 at 10:17 am #1185573
    bur2000

    Hello, thank you, it doesn’t matter what I enter in the Privacy & Cookies> Default Cookie Behavior, the switches of Google Analytics, Maps and Videos are always on, the opt-in function does not work, maybe this is a server problem, other websites work, what services are necessary on the webserver?

    Server Info:

    Operating System: Linux
    Server Protocol: HTTP/1.1
    Server Administrator:
    Server Web Port: 80
    PHP Version: 7.3.14
    MySQL Version: 5.7.29-1
    CGI Version: CGI/1.1

    February 18, 2020 at 10:29 am #1185580
    bur2000

    Or a Language problem? see picture in private content

    • This reply was modified 4 years, 10 months ago by bur2000.
    February 20, 2020 at 9:55 am #1186265
    Ismael

    Hi,

    Thank you for the update.

    It doesn’t work properly because in the Privacy & Cookies > Advanced Options section, the Select use of the message bar settings is set to the second option, so the supposed cookie logic or behavior is ignored. We set it to the first option.

    Best regards,
    Ismael

    February 20, 2020 at 10:32 am #1186277
    bur2000

    Grrrrr… Thanks so much :-)

    February 20, 2020 at 7:22 pm #1186488
    Victoria

    Hi bur2000,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.