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  • February 13, 2020 at 12:45 pm #1184122
    4pfelmus

    Hi,

    I am trying to change some things about the cookie Modal. For example I dont need the tab “Other external services”, but if I delete the tab the Modal shows no texte anymore. Only the buttons are there, it looks like this: https://studhsowlde-my.sharepoint.com/:i:/g/personal/kevin_roellke_stud_hs-owl_de/EUijsSaGLGBOtq_EBFeUTCcBDalU45p9TepVDnx3CafFNw?e=4HxO5y

    If I refresh the Enfold the settings the tab is there again…

    Also if I try to add another button to the Cookie banner it just loads but nothing happens.

    February 17, 2020 at 4:25 pm #1185270
    Yigit

    Hey,

    Thanks for contacting us and sorry for the late reply!

    I tried to reproduce the issue on my local installation however it worked correctly for me. Could you please create temporary admin logins and post them here privately so we can look into it?
    Also, can we de-activate all active plugins for testing purposes if necessary?

    Best regards,
    Yigit

    February 17, 2020 at 8:11 pm #1185389
    4pfelmus

    Hi,

    thanks for reaching out. I dont know why but it is fixed now, maybe because of some update… Thanks anyway!

    February 17, 2020 at 8:49 pm #1185413
    Victoria

    Hi 4pfelmus,

    Glad it’s working for you now! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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