Cookie Consent Message Bar Does Not Process Consent or Reload Page Properly

When the Cookie Bar is set to display, and the OK button is pressed to accept cookies, the page fails to reload. If F5 is pressed, the cookie bar displays again meaning the acceptance of the cookie has not been saved.

As per our contribution to this thread:

Original Post

This is a new ticket to provide our private data securely.

You recommended the following

Thank you for the update.

We can reproduce the issue on your installation, but we are not yet sure what’s causing it. Please try to edit the enfold\js\avia-snippet-cookieconsent.js file, look for this code around line 142..

location.reload(true);
.., then replace it with..

setTimeout(function () {
location.reload(true);
}, 10);
After doing the modification, please toggle the Performance > File Compression settings, then test the privacy options again. You may need to delete the cookies from the browser’s local storage.

Best regards,
Ismael

Our response:

I tried doing this.

I found two instances of

location.reload(true);

neither of which was around line 142. So I edited the first one.which was immediately preceded by

aviaSetCookieToggles( ‘set’ );

if( $_html.hasClass( ‘avia-cookie-reload-accept’ ) )
{
if( reload_tooltip.length > 0 )
{
reload_tooltip.closest( ‘.avia-privacy-reload-tooltip-link-container’ ).addClass( ‘av-display-tooltip’ );
reload_tooltip.trigger( ‘click’ );
}
I then went to Performance and file compression and turned both CSS and JS on, saved then went in and turned them off again. I turned on my cookie notification bar again and cleared the browser of the cookies.

When I tested, the cookie bar displayed, but when I clicked on the OK button, the screen still went blank. This time though when I pressed F5 to refresh the screen, instead of getting the page with the cookie bar again, I got the page but with a whole extra bit at the bottom about cookies

• This topic was modified 4 years, 4 months ago by sylvia5113.