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Hi
I had the cookie handling set to the first option (user can opt out) which I thought worked fine, but my client said it was popping up for her on every page. I changed it to the third option, which works for me, but when I changed it back to the first option (which I would prefer) I don’t see the cookie consent bar anymore. I cleared the cache every time. Can you help me with this and with which settings I should use so that a user only sees it once?
thanks
NancyHey Munford,
Thank you for the inquiry.
The message bar did not display again after we OK’d it, so it seems to be working correctly. Is it currently set to the third option?
Please ask the user if the browser is set to block external cookies. Enabling this browser option will disallow all cookies including the essential cookies that the theme requires to properly execute the privacy options.
Best regards,
Ismael
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