Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • April 29, 2018 at 12:16 am #948483
    GloryANT

    Hi,

    when I open Cookie Consent in theme setting there is nothing.

    Could you please advise?

    April 29, 2018 at 1:59 pm #948623
    Vinay

    Hey GloryANT,

    Please clear the cache. For testing purpose disable JS merging from the performance tab and if you are using any caching plugin clear the cache from the plugin settings.

    You should be able to view the options as shown below

    If you still have an issue please share the admin login details. We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    April 29, 2018 at 2:31 pm #948632
    GloryANT

    Hi,

    thank you for your answer. Cache has been cleared, I also turned off js merging as you advised but nothing. I don’t use any advanced plugin for cache.

    Please see website details in private content.

    Thanks

    Ps. Some of my clients also use Enfold and some of them after the update have this section empty as well. So please advise how you fix it, that I can do it by myself.

    • This reply was modified 6 years, 7 months ago by GloryANT.
    April 29, 2018 at 3:09 pm #948644
    Mike

    Hi,
    Odd, when I login to your site I see it, Please see screenshot in Private Content area.
    What browser are you using, and do you have any browser addons?
    The screenshot is with Chrome and AdBlock Plus active.

    Best regards,
    Mike

    April 29, 2018 at 3:12 pm #948647
    GloryANT

    Hm.. it’s really interesting.
    Last Chrome, AdGuard is turned on and that’s it.

    After I turned off AdGuard I also see it.

    Thanks for the info, I even didn’t think that AdGuard could be a problem :)

    April 29, 2018 at 5:49 pm #948674
    Mike

    Hi,
    Thank you for sharing your solution, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Cookie Consent’ is closed to new replies.