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  • April 28, 2018 at 4:10 pm #948392
    Xinspirit

    Dear Support Team

    The ‘Cookie Consent Message’ is enable, caching disabled, but the message does not appear.
    How do I force to get the Cookie Consent Message running?

    Best regards
    Alexander

    May 1, 2018 at 6:15 am #949352
    Ismael

    Hey Xinspirit,

    Thank you for using Enfold.

    It is displaying at the very bottom of the browser. You may have consented to it already. Please try it on another browser, computer or network.

    Best regards,
    Ismael

    May 1, 2018 at 11:15 am #949480
    Xinspirit

    Hi Ismael,
    thank you for help. ‘Javascript file merging and compression’ was disabled temporary and I enabled it again and the cookie consent does not appear again. Please be so kind and take a look again.

    Thank you in advance.
    Best regards
    Alex

    May 1, 2018 at 1:22 pm #949523
    Vinay

    Hi,

    Are you using any caching plugins? Please clear the cache from the plugin options.

    Let us know if this helps.

    Best regards,
    Vinay

    May 2, 2018 at 4:32 am #949792
    Xinspirit

    Hi Vinay, I just looked and NGINX caching was enabled and is now disabled. No change. Best regards Alex

    May 3, 2018 at 7:48 am #950548
    Victoria

    Hi Xinspirit,

    Delete the cookies in your browser and check again.

    Best regards,
    Victoria

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