Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 15, 2020 at 1:52 pm #1173987
    Harl_Consulting

    As soon as I enable the cookie consent message option under “Privacy and Cookies” in Enfold Theme
    the caption titels in slideshow element change to a diffenrent font. How do I stop this from happening?

    Already updated to version 4.7.1 but no changes in behavior.

    January 16, 2020 at 9:15 am #1174778
    Rikard

    Hey Harl_Consulting,

    Where can we see the problem you are having?

    Best regards,
    Rikard

    January 16, 2020 at 10:45 am #1174837
    Harl_Consulting

    Hey Rikard,
    This is how the frontpage looks before I enable the Cookie consent message:
    https://www.harl-consulting.at/wp-content/uploads/2020/01/before.jpg

    and this is how it looks afterwards:
    https://www.harl-consulting.at/wp-content/uploads/2020/01/after.jpg

    As you can see all fonts have changed.

    January 16, 2020 at 5:46 pm #1175138
    Jordan Shannon

    Hi,

    I was not able to recreate the issue. Was the consent message disabled?

    Best regards,
    Jordan Shannon

    January 17, 2020 at 10:22 am #1175293
    Harl_Consulting

    Hi Jordan,
    yes as long as the consent message is disabled, all font settings are working as they should.
    But as soon as I enable it all fonts are changed as seen in my previous post.

    January 20, 2020 at 2:08 pm #1176299
    Ismael

    Hi,

    Thank you for the update.

    yes as long as the consent message is disabled, all font settings are working as they should.

    That is the default behavior when the cookie option is enabled. All features from external services including the fonts are disabled on page load. If you want to to enable them automatically on load without waiting for the users’ consent, set the Privacy & Cookies > Default Cookie Behavior to the first option.

    Best regards,
    Ismael

    January 21, 2020 at 12:44 pm #1176685
    Harl_Consulting

    Thanks Ismael, that solved the problem.

    January 21, 2020 at 5:49 pm #1176858
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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