Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • March 16, 2017 at 6:42 pm #762105
    CB

    Hello Kriesi Team,

    i work with a pretty complex content slider to show the different steps of a tutorial.

    The problem is that some elements of a slide which comes later (lets say #10) are loaded in the first slide. These elements are not visible but appear on top of other visible elements making it hard for instance to click a button (because there is an overlay on top of it).

    This can be seen if you load the html of the site.

    Thank you very much for your help in advance,

    March 20, 2017 at 2:06 am #763407
    Jordan Shannon

    Hey Chris,

    Apologies for the late reply.

    Could your please provide admin data so we can look into this further?

    Best regards,
    Jordan Shannon

    March 24, 2017 at 5:49 pm #766307
    CB

    Yes, you will find the login details in private content. Thank you

    March 24, 2017 at 6:57 pm #766343
    Jordan Shannon

    Hi,

    Thank you. I was able to click through the slide show all the way until the login pop-up. Can you tell me the steps to take to recreate the issue. Or, preferably, provide a screenshot of the exact slide that begins the issue.

    Best regards,
    Jordan Shannon

    March 25, 2017 at 12:20 pm #766577
    CB

    Helo Jordan,

    thank you very much for looking into this.

    I have written in private content the page and the necessary steps:

    Thanks in advance for your support :)

    March 25, 2017 at 2:42 pm #766600
    Jordan Shannon

    Hi,

    No problem, I hope to have this figure out soon.

    Best regards,
    Jordan Shannon

    March 28, 2017 at 4:48 pm #768284
    CB

    Hello Jordan,

    do we have any feedback on this?

    This is holding us back from launching a new major marketing campaign, as this is the mail funnel of the site and I have not been able to find out why this is happening.

    Thanks for your feedback.

    March 28, 2017 at 5:52 pm #768334
    Jordan Shannon

    Hi,

    Would you be able to provide back-end access? It may take a lot of css configuration to get this solved and I want to see if it would be in the scope of this forum.

    Best regards,
    Jordan Shannon

    April 21, 2017 at 9:44 am #781068
    CB

    Hello Shannon,

    we found a solution for the problem.

    it was caused by a certain style applied in the tooltip, which did make it appear all the time.

    We do not know if this is the correct solution for this issue but it works.

    The thread can be closed in the meantime.

    Thanks for your support.

    April 21, 2017 at 3:09 pm #781233
    Jordan Shannon

    Hi,

    I am glad you were able to find a solution. If you need additional help, please contact us here on the forums.

    Best regards,
    Jordan Shannon

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Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Content slide element mixing’ is closed to new replies.