Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #723845

    So, first of all Enfold theme is super awesome.Thank you for providing such a wonderful theme.

    I’ve been working on my site for past 2 weeks and suddenly today lot of content on my home page gone missing.I can not delete it as there was lot of elements.I mean I can delete one or two but half of my page is missing.
    I searched for it on forums and it seems updating Enfold and WordPress to latest version have fixed problems for some people.So I’ve updated both Enfold and WordPress but it didn’t help.
    I use BackUpWordpress plugin to auto backup my website twice weekly.I’ve complete backups of 9th & 11th Dec. ’16.I’ve tried to overwrite all the files via ftp but the content (elements, text etc) didn’t come back.Although some of the old settings have been restored like heading and colors.
    I still haven’t tried the backup of 9th Dec.Is there a way to manually restore some of the data or a particular page ?

    Thanks in advance.

    Abhay.

    #724163

    Hey Abhay,

    Did you try to restore a revision from the Publish menu on the right hand side of the edit screen? The disappearing content is most likely due to open html markup in your content so please post admin login details in private and point out what page is causing your problems and we’ll have a look at it.

    Best regards,
    Rikard

    #724165

    Yesss….Thanks a lot Rikard.There were 152 revisions and I got my page back.
    Is there anything I can do to in future to prevent this from happening ?

    Loads of love & Thanks again.

    Abhay.

    #724727

    Hi,

    I’m not sure exactly what the problem was, but if it was open html then please look for that in your content. This is an example of properly closed html markup, if you leave it open it might break the builder:

    <strong>Bold text closed properly</strong>

    If it should happen again then let us know and we’ll have a closer look.

    Best regards,
    Rikard

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.