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  • June 27, 2022 at 10:10 pm #1356636
    tcampaner

    Hi,

    The content is not showing on the website since 2 days. This occurred on the old Enfold version as well as on the new one.
    – the hotspots are not appearing on pictures;
    – gallery not showing up
    – video or image content in any module not showing up
    – content in tab not showing properly
    – etc.

    Please help as soon as possible.
    Thank you!

    June 28, 2022 at 8:32 am #1356666
    Ismael

    Hey tcampaner,

    Thank you for the inquiry.

    We were getting a script error in the console whenever we check the site and it is being generated from the compressed scripts, so we temporarily disabled the Enfold > Performance > File Compression settings, which seems to have fixed the issue. The sliders and the hotspot elements are now working properly.

    Please make sure to purge the cache or remove the browser cache before attempting to check the page.

    This was the error in the console in case you are interested. 

    avia-footer-scripts-…62b9fabc3ec01.js:58 Uncaught SyntaxError: Unexpected token '!'

    Best regards,
    Ismael

    June 28, 2022 at 11:22 am #1356701
    tcampaner

    Hi Ismael,

    Thank you very much for your help. All is good now.

    Warm regards,
    Oana

    June 28, 2022 at 12:48 pm #1356708
    Rikard

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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