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Viewing 14 posts - 1 through 14 (of 14 total)
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  • January 14, 2020 at 3:53 am #1173053
    SilviaNT

    Dear Team,

    After updating to the latest version of your theme today, my webpages seem not to load properly. I tried disabling all plugins, removing my custom css and functions, which still has not resolved the issue.

    It seems to be affecting most pages, however some not.
    Even when I create a new blank page there are issues (footer not loading elements in sidebar not fully loading e.g)
    I also cannot see the top admin bar on my pages, even though I am logged in. On the backend, everything looks and works fine.

    What could be causing this problem?

    • This topic was modified 4 years, 10 months ago by SilviaNT.
    January 14, 2020 at 12:57 pm #1173277
    Rikard

    Hey SilviaNT,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 14, 2020 at 2:18 pm #1173333
    SilviaNT

    See details below.

    January 14, 2020 at 3:35 pm #1173382
    EEV_8431

    I seem to be having the same issue. Within WordPress I am now only able to edit content using Blocks and Classic Editor shows blank fields. On some pages, even Blocks are blank. This is for both Visual and Text views. WP, all plugins, and the theme are on their most recent versions. What could be the problem?

    Login info enclosed. You’ll see the first error on the Contact Us page (blocks only), and you’ll see completely missing content on /multiple-camera-production/

    January 15, 2020 at 6:29 am #1173791
    Rikard

    Hi SilviaNT,

    Thanks for that. I see that you are using a third party layout builder on the page in question, we can’t support any other layout builders other than our own unfortunately. Please try reaching out to the developers of the layout builder in question.

    Best regards,
    Rikard

    January 15, 2020 at 6:30 am #1173792
    Rikard

    Hi EEV_8431,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    January 15, 2020 at 10:18 am #1173876
    SilviaNT

    I understand, however even the page created with avia page builder footer is missing and admin top bar also missing.

    For now I will install a backup version as I cannot keep the website like that any longer. Perhaps this may be fixed through someone else’s support request.

    • This reply was modified 4 years, 10 months ago by SilviaNT.
    January 15, 2020 at 1:20 pm #1173967
    Rikard

    Hi SilviaNT,

    Thanks for the update, but this is not a general problem with the theme. It’s very likely that one of the third party layout builders or plugins you are using on your site is causing the problem. Like I wrote before, we can’t be responsible for third party layout builders as the theme comes with its own. I would recommend that you stick to the built in layout builder in Enfold as much as possible to avoid complications like these.

    Best regards,
    Rikard

    January 15, 2020 at 2:19 pm #1173998
    EEV_8431

    Thanks Richard, here’s the new thread: https://kriesi.at/support/topic/blank-content-view-within-wordpress/

    January 16, 2020 at 2:08 pm #1174955
    SilviaNT

    Hi,

    I found the error line:

    Fatal error: Uncaught ArgumentCountError: Too few arguments to function handler_avia_widget_text(), 1 passed in /www/wp-includes/class-wp-hook.php on line 288

    Is there a possibility you might be able to fix that?

    January 16, 2020 at 2:09 pm #1174958
    SilviaNT

    Here a link.

    January 16, 2020 at 2:11 pm #1174961
    Yigit

    Hey,

    Please try de-activating “so widgets bundle” plugin as it seems to be the culprit.

    Cheers!
    Yigit

    January 17, 2020 at 3:01 am #1175229
    SilviaNT

    Hi Yigit,

    Unfourtuently I cannot do that since I use the plugin all over my site. Is there any other option?

    January 17, 2020 at 10:29 pm #1175701
    Basilis

    Hi,

    We understand ut we need to locate the issue and we are not sure about the compatibility with our web site.

    Best regards,
    Basilis

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