Viewing 16 posts - 1 through 16 (of 16 total)
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  • #1270243

    Good evening. This is my website: https://www.salagiuliano.info/.
    I created the pages “Monografie”, “Articoli”, “Scritti Vari”, …
    In every pages I added the mesonary item. The source is a post category. The post categroy isn’t empty, obviously.
    I haven’t seen the content in frontend for some time. I don’t know why!
    I created an admin account for you to resolve my problem.

    #1270255

    Masonry items on my sites also stopped working when I upgraded to WordPress 5.6
    Installing the plugin talked about here helped. https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/
    Hopefully, there will soon be an update to the theme and the problems will be fixed.

    #1270335

    Hi, nbfc. Thank you for your answer.
    So, I downloaded the plugin and I installed it. I followed the instruction to set the version to legacy 1.12.4.
    There is a problem: I must reload the page 2 or 3 times to see the content correctly.

    #1270346

    Hello,
    I have a similar problem on a site:

    Product grids on old pages work, but when I create a new page and place a product component (product grid or slider products or list), it is correctly registered in the administration but it does not appear on the site.
    In the source code of the page it’s not present.

    Website informations :
    – WordPress version is 5.6
    – Enfold 4.7.6.4
    – I installed the “jQuery Migrate Helper” plugin with version 1.12.4.
    – I deactivated the plugins but I still have the problem.

    I am having the same problem with an older version of wordpress on another website.

    Here is an sample page:

    In the administration I have the shortcode:
    [av_productgrid categories = '52 'wc_prod_visible =' 'wc_prod_hidden =' show 'wc_prod_featured =' 'wc_prod_additional_filter =' 'sort =' dropdown 'prod_order =' 'offset =' 0 'columns =' 3 'items =' 9 'paginate = 'yes' alb_description = '' id = '' custom_class = '' av_uid = 'av-kjijsrsi']

    #1270619

    Hi,


    @ancrerouge
    : We are not yet sure why the Product Grid element is not displaying in that page but we found out that there are two copies of Enfold in the theme directory. Please remove the 4.7.3 version and leave the latest one. If possible, please remove the credentials that you provided in the private field because OP will be able to see it, then create a new thread and post the site details there instead.


    @Pas7o
    : We tried to login to the site using the login account but it seems to be invalid. Please check it carefully or provide another account so that we could check the issue properly.


    @nbfc
    : Thanks for helping out! :)

    Best regards,
    Ismael

    #1270623

    I wrote all data again.

    #1270826

    Oups…

    • This reply was modified 3 years, 11 months ago by ancrerouge.
    #1270827

    Hello and thank you for your answer.
    I had left the old theme renamed “old”, I deleted it.
    I created an admin account for you, I place it in the private field.

    The problem on this site is that my client took over and installed a lot of plugins. But by deactivating them I still have the problem.

    Kind Regards,
    Olivier

    #1271054

    Hi,

    @Pas70: The site is currently using an older version of the theme, 4.7.2. You have to upgrade to version 4.7.6.4, then add the following snippet in the functions.php file to force the masonry items to reposition while the images are still loading.


    @ancrerouge
    : Please refrain from posting any confidential info on a thread that you did not create yourself, because it is going to be visible to the post creator. To continue, please create your own thread and post the site details there instead.

    // https://kriesi.at/support/forum/enfold/#new-post

    Best regards,
    Ismael

    #1271069

    @Ismael: I updated the theme. What I must add to functions.php file?

    #1271116

    Ok, thanks !

    #1271496

    Hi,

    @Pas70: Sorry about that. We forgot to add the snippet. Here is it.

    add_action('wp_footer', 'ava_auto_resize');
    function ava_auto_resize(){
    ?>
    <script>
    (function($){	
    	var int = window.setInterval(function(){
    		$(window).trigger('debouncedresize resize');
    	}, 1000);
    	
    	$(window).load(function () {	
    		setTimeout(function() {
    			clearInterval(int);
    		}, 3000);
    	});
    })(jQuery);
    </script>
    <?php
    }
    


    @ancrerouge
    : Thank you for your patience.

    Best regards,
    Ismael

    #1271534

    @Ismal, I must put the code into functions.php, right? After, Can I deactive “Enable jQuery Migrate Helper” plugin?

    #1272490

    Hi,

    Thank you for following up.

    Yes, the code must go in the functions.php file, but please keep the plugin enabled and set it to legacy mode. There are still old functions inside the existing script files which might cause errors if the new version of the jQuery library is loaded.

    Best regards,
    Ismael

    #1272633

    @Ismael ok thank you.

    #1273191

    Hi,

    You are welcome! Please do not hesitate to open a new thread should you need anything else.

    Have a nice day.

    Best regards,
    Ismael

Viewing 16 posts - 1 through 16 (of 16 total)
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