Viewing 11 posts - 1 through 11 (of 11 total)
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  • January 4, 2021 at 2:56 pm #1270161
    AaronRezzonico

    For some reason, at the top of the linked page, I have a Color section, and inside it, a 1/3 column, and a 2/3 column with content inside (text, countdown, etc), but it does not appear. Also, the top header stays always transparent, even when scrolling.

    January 5, 2021 at 4:18 am #1270301
    Rikard

    Hey AaronRezzonico,

    Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options to see if that helps.

    Best regards,
    Rikard

    January 5, 2021 at 11:19 pm #1270482
    AaronRezzonico

    Unfortunately, the issue still persists with the plugin downloaded, and enabled as per your last message.

    January 6, 2021 at 4:41 am #1270505
    Nikko

    Hi AaronRezzonico,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    January 6, 2021 at 7:05 pm #1270695
    AaronRezzonico
    This reply has been marked as private.
    January 7, 2021 at 5:45 am #1270770
    Nikko

    Hi AaronRezzonico,

    Thanks for giving us admin access.
    It seems to be a caching issue, I have disabled CSS file merging and compression and Javascript file merging and compression
    Please review your site.
    After a few days, try to enable those settings mentioned.

    Best regards,
    Nikko

    January 7, 2021 at 5:52 am #1270771
    AaronRezzonico

    Where was that setting disabled? Inside Enfold properties?

    January 7, 2021 at 5:57 am #1270773
    Nikko

    Hi AaronRezzonico,

    I apologize for missing that part.
    Yes, it’s in Enfold > Performance (Theme Options)

    Best regards,
    Nikko

    January 14, 2021 at 3:00 pm #1272412
    AaronRezzonico

    Apologies for bringing this up, but while this seems to have fixed the issue on the default page (Italian), it doesn’t seem to fix the English version.

    January 14, 2021 at 3:01 pm #1272414
    AaronRezzonico

    Wait, no, It fixed it. Nevermind!

    January 14, 2021 at 3:38 pm #1272417
    Nikko

    Hi AaronRezzonico,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Content Inside Color Section Not rendering’ is closed to new replies.