Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 7, 2015 at 5:32 am #499018
    digital-handyman

    Hello,

    The site I am working on has an issue where the content elements are not saving. Each time I save the page, they revert to the defaults – which are not the desired settings.

    September 7, 2015 at 9:45 am #499133
    Rikard

    Hey digital-handyman,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Please try to be specific about what element you are having problems with and on what page/pages we can find them.

    Best regards,
    Rikard

    September 9, 2015 at 2:51 am #500169
    digital-handyman

    Hi Rikard – please see the private content

    Thanks for your help

    September 9, 2015 at 5:46 pm #500632
    Dake

    Hi!

    I’ve have been waiting for the unlock code for a bit now, is there a chance that you can temporarily disable wordfence for us to log in?

    Regards,
    Dake

    September 9, 2015 at 6:44 pm #500681
    kristenangel

    My client is also having this issue. Reported on a Chromebook.

    September 9, 2015 at 6:46 pm #500683
    Dake

    Hi!


    @kristenangel    , please create a thread with details on your issue then post a link here so we can follow up.

    Best regards,
    Dake

    September 11, 2015 at 12:36 am #501359
    digital-handyman

    HI,

    Ive disabled wordfence so you should be able to access now.

    Sorry about that.

    September 11, 2015 at 10:47 am #501517
    Rikard

    Hi,

    Could you try to recreate the page in question to see if that helps? You could try to copy/paste the shortcode first though to a new page, you will need to activate debug mode in order to see the shortcode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Rikard

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