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Posts
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Hello!
First, I want to thank you all for making such an amazing theme. I am using it for my organization’s new website and so far it is doing everything I want it to do and more! Very easy to use and looks beautiful.
These past two days, however, I am running into an issue. I’ve encountered it on a smaller scale before, but it has become relevant.
On one of my pages I have been attempting to add Tabs to the page. I’ll add the Element, input the information/create the tabs, then Update the page. I’ll view the page and the Tabs will be there. Then, I’ll go back to edit the page (whether editing the Tabs element or something else) and the next time I Update, the Tabs are gone.
This is also occurring with the Accordion element, Content Slider element, and occasionally the Magazine element, although not as frequently.
For reference, I am running the Google Analytics Dashboard for WP, The Events Calendar, The Events Calendar Category Colors, WooCommerce, and WP Responsive Menu plugins.
Any suggestions?
Hey Grenville Baker Boys & Girls Club!
Could you try to briefly deactivate all plugins to if the issue is caused by one of them?
Regards,
RikardI deactivated all my plugins and added all 3 of the problem elements (Tabs, Accordion, Content Slider) back to the page. Without touching them I updated the page 3 times without them disappearing. Then, I entered data into the Tabs element, updated the page, and all 3 were gone. No plugins were active so it seems something is going awry when data is input into the elements and then updated.
Hey!
Is this only happening on a specific page? Do you remember adding htmls tags to the page? Make sure that you close all tags properly.
Cheers!
IsmaelI’ve only noticed this issue happen on two pages, my home page and my donation page.
Oddly enough, these are the two pages I have HTML tags from outside sources, my homepage having Google Analytics and my Donation page having buttons created by Paypal.
I’m going to try removing those tags and work with those pages for the time being to see if the problems persist.
I’ve been working with the pages for the past two hours after removing the HTML from Google/Paypal and none of my content has disappeared. It stands to reason that the code they are providing me is causing the errors.
Any suggestions on how I can use PayPal buttons on my site without losing content? Or Google Analytics?
The PayPal code I added was generated by their button maker. The code is
<form action=”https://www.paypal.com/cgi-bin/webscr” method=”post” target=”_top”>
<input type=”hidden” name=”cmd” value=”_s-xclick”>
<input type=”hidden” name=”hosted_button_id” value=”YKDHDRB7HEQDY”>
<input type=”image” src=”https://www.paypalobjects.com/en_US/i/btn/btn_donateCC_LG.gif” border=”0″ name=”submit” alt=”PayPal – The safer, easier way to pay online!”>
</form>The google analytics code was the following
<script>
(function(i,s,o,g,r,a,m){i[‘GoogleAnalyticsObject’]=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,’script’,’//www.google-analytics.com/analytics.js’,’ga’);ga(‘create’, ‘UA-58567369-1’, ‘auto’);
ga(‘send’, ‘pageview’);</script>
I’m just realizing now that I added these codes using Text Blocks when I should have been using Code blocks. I’ll try that and let you know how it goes.
Hi!
Yes that is going to have problems in a textblock. A codeblock element should be fine.
Regards,
Elliott
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