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  • #298903

    First my customer’s user discovered pages were blank when she open them. I created a new user to see if her user was corrupted (?) – same thing. Now the content isn’t visible for me either. Any suggestions on what’s going on and/or how to fix it?

    #299026

    Hi Julie!

    Thank you for using the theme.

    If you don’t mind, we would like to see the actual website. Did you use any membership or role plugins?

    Best regards,
    Ismael

    #300803

    I don’t, Ismael, but I’d be happy to make a user – or a plugin you suggest – to allow you access to the site.
    (I apologize for overlooking my notification that you replied!)

    #300810

    Hey!

    Please try to increase the allocated memory to 128M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Regards,
    Yigit

    #300815

    We are also experiencing this same issue. The visual editor in the Avia Layout builder just shows HTML code in white text. In the Text tab, we can make edits, but we have to remove all extra spaces or it inserts <p> tags. The default editor seems to be OK.

    http://blackhawknetwork.nkv5.com (pass: dev) is the staging site (both live and staging have the same issue). We are on V 2.4.4., but I am not clear exactly how to upgrade the theme to Version 2.9.1 which I did download today.

    Here are the plugins we are using on this site:
    Advanced Custom Fields, Advanced Custom Fields: Nav Menu Field, BackWPup, Contact Form 7, Contact Form 7 Honeypot, Duplicator, Logooos WordPress plugin, Password Protected, Quick Page/Post Redirect Plugin, Simple 301 Redirects, Simple Google Analytics, SubHeading, WordPress Importer, WordPress Simple Firewall, WP Video Lightbox

    #301110

    Hey!

    Please see video tutorial on how to update the theme via FTP here – http://vimeo.com/67209750
    Let us know if issue remains

    Regards,
    Yigit

Viewing 6 posts - 1 through 6 (of 6 total)
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