Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #665537

    Hi,

    I bought Enfold and installed the Health Demo theme. I saved a few pages and modules as templates and then customized the footer, socket, colors etc. I started customizing the home page with a new slider. When I clicked update to save changes, all of the home page content disappeared except for the full screen slider, and the grid row below it.

    I tried adding new saved template modules and hit update again. Again the content disappeared, all but the full screen slider, and the grid row below.

    I tried to add more content back in the home page and again the content disappeared after saving.

    I tried making sure WP was up to date and the theme was up to date. I disabled all but 2 plugins.

    I tried adding more content back into the home page and clicked update. Again, all of the content I had created except for the slider and grid row disappeared.

    I’ve used Enfold on many sites and never had this problem. Can you help?

    #665862

    Hi ignitermr!

    Please make sure that you are opening and closing HTML tags properly, for example

    
    <strong>Your text goes here</strong>
    

    Your memory limit seems to be enough so that should not be the issue. If you still have issues, please create a testing page (you can save your page as a template and load it on your testing page) so we can look into it.

    Best regards,
    Yigit

    #778189

    Is it possible that this issue is caused by changing the “predefined color scheme” in “General Styling”?
    Cause now everything I’ve made is gone and it’s quite terrifying.

    #778215

    Hi,

    The predefined color scheme will reset only the theme settings. It does not affect the data added as pages or post.
    In case you lost any theme settings I’m afraid you need to rebuild it.

    Best regards,
    Vinay

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.