Tagged: 

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • May 22, 2024 at 4:32 am #1445047
    VerhoevenGroup

    Whenever I make any changes on pages, the content blocks disappear. The theme is up to date and the wordpress version also up to date.
    The error in the logs states: PHP Warning: Creating default object from empty value in /nas/content/live/nautiquenz1/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28″

    Can you please help fix this so we can make changes on our site.

    May 22, 2024 at 6:25 am #1445066
    Ismael

    Hey VerhoevenGroup,

    Thank you for the inquiry.

    Did you add any html tags or scripts to the page? Please make sure that there are no invalid tags in your html, and we recommend loading custom scripts using hooks or default functions such as wp_enqueue_script.

    // https://developer.wordpress.org/reference/functions/wp_enqueue_script/

    Please provide a screenshot of the issue using platforms like Savvyify, Imgur or Dropbox. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    May 22, 2024 at 6:41 am #1445068
    VerhoevenGroup

    Hi, we haven’t added any html tags or scripts that we are aware of.
    I have shared a link to download the particular page I am making edits on, however this issue is site wide. I’m just showing on a draft page so as not to lose any content off live pages.
    I’ll add some content blocks without any issue, but after saving the page, the content has disappeared completely. Sometimes it is there, and then I’ll make one more change, then save, and then it disappears again.
    I can create a login for the site if you need further information, but will need an email for the user.

    May 22, 2024 at 6:45 am #1445070
    Ismael

    Hi,

    Thank you for the info.

    Please provide the login details in the private field so that we can check the issue further. In the meantime, please toggle or temporarily disable the Enfold > Performance > File Compression settings and make sure that the Appearance > Theme File Editor is accessible.

    Best regards,
    Ismael

    May 22, 2024 at 6:48 am #1445071
    VerhoevenGroup

    Thank you.

    May 22, 2024 at 6:54 am #1445073
    VerhoevenGroup

    Login details provided

    May 22, 2024 at 7:30 am #1445079
    Ismael

    Hi,

    Thank you for the inquiry.

    The strong tag in the Special Heading element is not closed properly.

    < strong >SPECIALISED NAUTIQUE SERVICE< strong >

    It should be :

    < strong >SPECIALISED NAUTIQUE SERVICE</ strong >

    Best regards,
    Ismael

    May 22, 2024 at 10:41 pm #1445237
    VerhoevenGroup

    Ok how do I go about correcting that error?

    May 22, 2024 at 10:58 pm #1445245
    Mike

    Hi,
    Typically this was manually added, please manually adjust.

    Best regards,
    Mike

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.