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Hi team Kriesli,
I have a question about the contactform. My client doesn’t receive mails correctly from senders with an Outlook-mailaddress.
The subject in that mail is: Undeliverable. The mailaddress is not visible for my client so she cannot answer the mails because she doesn’t know the receivers mailaddress.
In the private content I will add the email.
Please can you tell me what to do about it?
I’m looking forward to your answer:-)
Jolanda Zijp, JoStudioHey JoStudioDeRijp,
Thank you for the inquiry.
We don’t really know what’s causing this, but it seems to be a common issue with outlook addresses. Please check the following threads.
// https://answers.microsoft.com/en-us/outlook_com/forum/all/my-outlookcom-email-is-unavailable/f522f53e-4a1f-474b-b2f0-e524602dba88
// https://support.office.com/en-us/article/sent-email-in-outlook-com-comes-back-delivery-failed-45e048ac-f7b1-4c0f-b525-081cb34f1062Best regards,
Ismael
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